Front Desk Associate

3 days ago


St Catharines, Ontario, Canada Planet Fitness Full time
About Us

At Planet Fitness, we're dedicated to providing a welcoming and judgement-free environment for our members to achieve their fitness goals. Our mission is to enhance people's lives by offering a high-quality fitness experience that's accessible to everyone.

Job Summary

We're seeking a Front Desk Associate to join our team As a Front Desk Associate, you'll be responsible for providing exceptional customer service to our members, guests, and fellow team members. You'll be the face of our club, ensuring that every interaction is positive and memorable.

Key Responsibilities
  • Greet members and guests, answering any questions or concerns they may have.
  • Help promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and support in their fitness journeys.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership-related functions, such as sign-ups, contact/billing information updates, cancellations, and collecting unpaid balances.
  • Perform prospective member calls and tours, assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Regularly clean and sanitize exercise equipment and Black Card spa amenities, ensuring a safe and healthy environment for our members.
Requirements
  • 6-12 months of experience in a customer service environment is preferred.
  • Must be 18 years of age or older.
  • Ability to pass a background check.
  • Willing to become CPR/AED certified.
  • Basic computer proficiency.
What We Offer
  • Free Black Card Membership.
  • Employee perks and discounts.
  • Engaging team-building competitions and social events.

  • Front Desk Associate

    2 weeks ago


    St. Catharines, Ontario, Canada Planet Fitness -Easy Mile Fitness Full time

    Job Title: Front Desk Associate About Planet Fitness At Planet Fitness, our mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement-free environment. Job Description We are seeking a Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for providing exceptional...

  • Front Desk Associate

    3 weeks ago


    St. Catharines, Ontario, Canada Planet Fitness - Easy Mile Fitness Full time

    About the Front Desk Associate RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at Planet Fitness - Easy Mile Fitness. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a superior experience in...

  • Front Desk Associate

    3 weeks ago


    St. Catharines, Ontario, Canada Planet Fitness - Easy Mile Fitness Full time

    About the Front Desk Associate RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at Planet Fitness - Easy Mile Fitness. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a superior experience in...

  • Front Desk Associate

    14 hours ago


    St. Catharines, Ontario, Canada Planet Fitness Full time

    {"title": "Front Desk Associate Role", "description": "At Planet Fitness, we're passionate about creating a judgement-free environment where our members can achieve their fitness goals. As a Front Desk Associate, you'll play a vital role in delivering exceptional customer service and ensuring a seamless experience for our members and...


  • St. Catharines, Ontario, Canada Planet Fitness Full time

    About UsAt Planet Fitness, we're dedicated to providing a welcoming and judgement-free environment for our members to achieve their fitness goals. Our mission is to enhance people's lives by offering a high-quality fitness experience that's accessible to everyone.Job SummaryWe're seeking a Front Desk Associate to join our team! As a Front Desk Associate,...


  • St. Catharines, Ontario, Canada Planet Fitness Full time

    About UsAt Planet Fitness, we're dedicated to providing a welcoming and judgement-free environment for our members to achieve their fitness goals. Our mission is to enhance people's lives by offering a high-quality fitness experience that's accessible to everyone.Job SummaryWe're seeking a Front Desk Associate to join our team! As a Front Desk Associate,...


  • St. Catharines, Ontario, Canada Planet Fitness Full time

    About UsAt Planet Fitness, we're dedicated to providing a welcoming and judgement-free environment for our members to achieve their fitness goals. Our mission is to enhance people's lives by offering a high-quality fitness experience that's accessible to everyone.Job SummaryWe're seeking a Front Desk Associate to join our team! As a Front Desk Associate,...


  • St. Catharines, Ontario, Canada Planet Fitness Full time

    About UsAt Planet Fitness, we're dedicated to providing a welcoming and judgement-free environment for our members to achieve their fitness goals. Our mission is to enhance people's lives by offering a high-quality fitness experience that's accessible to everyone.Job SummaryWe're seeking a Front Desk Associate to join our team! As a Front Desk Associate,...


  • St. Catharines, Ontario, Canada Planet Fitness Full time

    About Planet FitnessWe are a leading fitness center chain with a mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement-free environment.Job SummaryWe are seeking a Front Desk Associate to provide exceptional customer service to our members, prospective members, and guests. As a Front Desk Associate, you...


  • St. Catharines, Ontario, Canada Planet Fitness Full time

    About Planet FitnessWe are a leading fitness center chain with a mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement-free environment.Job SummaryWe are seeking a Front Desk Associate to provide exceptional customer service to our members, prospective members, and guests. As a Front Desk Associate, you...


  • St. Catharines, Ontario, Canada Planet Fitness Full time

    About UsAt Planet Fitness, we're dedicated to providing a welcoming and judgement-free environment for our members to achieve their fitness goals. Our mission is to enhance people's lives by offering a high-quality fitness experience that's accessible to everyone.Job SummaryWe're seeking a Front Desk Associate to join our team! As a Front Desk Associate,...


  • St. Catharines, Ontario, Canada Planet Fitness Full time

    About UsAt Planet Fitness, we're dedicated to providing a welcoming and judgement-free environment for our members to achieve their fitness goals. Our mission is to enhance people's lives by offering a high-quality fitness experience that's accessible to everyone.Job SummaryWe're seeking a Front Desk Associate to join our team! As a Front Desk Associate,...

  • Front Desk Associate

    3 weeks ago


    St. Catharines, Ontario, Canada Planet Fitness -Easy Mile Fitness Full time

    Who We Are:At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growingJoining the PF family means...


  • St. Catharines, Ontario, Canada Planet Fitness Full time

    About the Front Desk Associate RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at Planet Fitness. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a positive and welcoming experience in our...


  • St. Catharines, Ontario, Canada Planet Fitness Full time

    About the Front Desk Associate RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at Planet Fitness. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a positive and welcoming experience in our...


  • St. Catharines, Ontario, Canada Planet Fitness Full time

    {"title": "Front Desk Associate Role Overview", "content": "Deliver Exceptional Member ExperiencesAs a Front Desk Associate at Planet Fitness, you will be the face of our Judgement Free Zone, providing a superior level of customer service to our members, prospective members, and guests. Your primary responsibility will be to ensure an exceptional member...


  • St. Catharines, Ontario, Canada Planet Fitness Full time

    {"title": "Front Desk Associate Role Overview", "content": "Deliver Exceptional Member ExperiencesAs a Front Desk Associate at Planet Fitness, you will be the face of our Judgement Free Zone, providing a superior level of customer service to our members, prospective members, and guests. Your primary responsibility will be to ensure an exceptional member...


  • St. Catharines, Ontario, Canada Performance Auto Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Administrator to join our team at Performance Auto Group. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks.Key ResponsibilitiesCustomer Service: Answer...


  • St. Catharines, Ontario, Canada BUTTAR & SONS INC. OA COMFORT INN ST CATHARINES Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at BUTTAR & SONS INC. O/A COMFORT INN ST CATHARINES. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and efficient operations.Key ResponsibilitiesGuest Services: Provide exceptional customer service...


  • St. Catharines, Ontario, Canada Performance Auto Group Full time

    About Performance Auto Group Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations. We are committed to providing exceptional customer service and creating a positive work environment for our team members. Your Role: Front Desk Administrator - Casual Floater As a Front Desk...