Assistant General Manager

17 hours ago


Halifax, Nova Scotia, Canada OLIVER & BONACINI Full time
Job Summary

We are seeking an experienced Assistant General Manager to join our team at Oliver & Bonacini. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Lead and motivate a team of servers, bartenders, and hosts/hostesses to provide exceptional customer service and achieve sales targets.
    • Conduct regular performance evaluations and provide coaching and development opportunities to team members.
  • Operations and Administration
    • Oversee the management of restaurant inventory, including ordering and receiving supplies, and maintaining accurate inventory records.
    • Ensure compliance with health and safety regulations, and maintain a clean and safe working environment.
    • Manage restaurant finances, including cash handling, credit card processing, and reconciliations.
  • Customer Service and Sales
    • Develop and implement strategies to increase sales and revenue, including promotions, marketing, and customer loyalty programs.
    • Ensure that all customers receive exceptional service, and resolve any customer complaints in a timely and professional manner.
  • Communication and Teamwork
    • Communicate effectively with all team members, including servers, bartenders, hosts/hostesses, and kitchen staff, to ensure seamless service delivery.
    • Collaborate with other departments, including marketing and events, to develop and implement sales and marketing strategies.
Requirements
  • 2-3 years of experience in a restaurant management role, preferably in a similar work environment.
  • Proven track record of success in leading and motivating a team to achieve sales targets and provide exceptional customer service.
  • Strong knowledge of restaurant operations, including inventory management, cash handling, and health and safety regulations.
  • Excellent communication and interpersonal skills, with the ability to work effectively with all levels of staff and management.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.


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