Senior Operations Specialist in Insurance

3 weeks ago


Welland, Ontario, Canada Billyard Insurance Full time

Billyard Insurance Group (BIG) stands as a distinguished entity within the insurance sector, committed to attracting elite insurance professionals and equipping them with cutting-edge technology and support to thrive in today's dynamic insurance landscape.

Our dedication to excellence has garnered us prestigious accolades, including a spot in Insurance Business Canada's celebrated Top Brokerages list for three consecutive years and recognition as one of Canada's Top Growing Companies in the esteemed Globe and Mail's Report on Business.

About the Role:
We are in search of a Senior Operations Specialist in Insurance to become a vital member of our dynamic team at our Head Office.

In the capacity of a Senior Operations Specialist in Insurance, you will play a crucial role in enhancing the efficiency and compliance of our insurance operations, ensuring alignment with market guidelines and regulatory standards.

Key Responsibilities:

  • Deliver technical coaching and assistance to front-line underwriters
  • Assist in the formulation of underwriting guidelines
  • Track industry trends and refine company processes
  • Support significant projects and enhance underwriting workflows
  • Address escalations in a timely manner
  • Analyze claims and error cases to improve operational effectiveness

We seek a collaborative individual with exceptional interpersonal skills, strong organizational capabilities, and experience in project management. Proficiency in Microsoft Office Suite and relevant industry knowledge are essential.

We pride ourselves on fostering a diverse and inclusive workplace where every individual is valued and respected. Our commitment lies in cultivating an environment where all can flourish.



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