Risk Assessment Specialist

3 weeks ago

Welland, Ontario, Canada Billyard Insurance Full time

Billyard Insurance Group (BIG) stands as a prominent entity in the insurance sector, dedicated to recruiting top-tier insurance experts and providing them with state-of-the-art technology, resources, and steadfast support to excel in the ever-evolving insurance marketplace. With a robust footprint and ongoing expansion, we proudly operate over 80 locations nationwide. Our commitment to excellence has garnered us notable accolades, including recognition on Insurance Business Canada's prestigious Top Brokerages list for three consecutive years and a place among Canada's Top Growing Companies in the Globe and Mail's Report on Business. At Billyard Insurance Group, our vision is straightforward: to create a nationally recognized insurance brokerage brand that empowers brokers and spearheads the digital transformation of the insurance industry.

Role Overview: The Risk Assessment Specialist is tasked with conducting a thorough evaluation of new business applications, as well as submitting these applications to our esteemed market partners via their company portals. Furthermore, the Specialist must remain informed about industry regulations and market dynamics to effectively manage risks and ensure compliance with legal standards, thereby upholding underwriting protocols and market appetite while maintaining the highest level of professionalism and precision.

Key Responsibilities:
  • Assess and analyze insurance applications to ascertain risk, eligibility, and completeness.
  • Ensure that Brokers adhere strictly to BIG & Market underwriting standards, guaranteeing that submissions are timely and accurate.
  • Exhibit exceptional customer service when engaging with all Brokers & Market Partners.
  • Process an average of 10 submissions daily, ensuring all New Business is uploaded within a specified timeframe.
  • Effectively manage and follow up on outstanding items.
  • Address escalations from Brokers or Market Partners, striving to de-escalate and resolve issues.
  • Handle administrative tasks related to the Underwriting Team as needed.
  • Initiate contact with key brokers to gather any missing information or documentation required for submissions.
  • Make outgoing calls to market partners regarding submission inquiries.
  • Monitor and respond to emails, voicemails, phone calls, and Teams messages.
  • Onboard and support team members in the training of new Underwriters.
  • Participate in Underwriting team meetings as necessary.
  • Engage in Personal Lines team meetings as required.
Candidate Profile:
  • Understanding of the Insurance Act.
  • Proficient in computer applications.
  • Familiarity with Microsoft Office Suite and spreadsheets.
  • Experience with insurance market portals.
  • Strong customer service skills.
  • Attention to detail.
  • Effective oral and written communication skills.
  • Collaborative and ethical approach.
  • Problem-solving abilities.
  • Ability to multitask.
Qualifications:
  • Completion of secondary education diploma or equivalent.
  • Post-secondary education in Insurance, Business/Office Administration, Economics, Law, Finance, or a related field.
  • A minimum of 1+ years of experience as a Personal Lines underwriter.
  • RIBO license is an asset.
  • Chartered Insurance Professional (CIP) designation is an asset.
  • Canadian Accredited Insurance Broker (CAIB) designation is an asset.
What We Provide:
  • A people-centric company culture.
  • Comprehensive benefits package including medical, vision, dental, and Employee Assistance Program (EAP).
  • Generous paid vacation policy.
  • Hybrid work environment combining remote and in-office work.
  • Retirement savings programs with company-matched contributions.
Diversity, Inclusion, and Belonging Commitment:

Billyard Insurance Group is devoted to fostering a transparent environment where everyone feels valued, welcomed, and included. We believe that Diversity, Inclusion, and Belonging are essential to our mission of becoming the leading insurance platform in Canada. BIG is proud to be an equal-opportunity employer, committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Accessibility Commitment:

Billyard Insurance Group is dedicated to creating an inclusive, barrier-free recruitment process and work environment. Should you require any accommodations, please inform us, and we will collaborate with you to meet your accessibility needs.

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