Hotel Operations Manager

22 hours ago


Sydney, Nova Scotia, Canada Harbourview Inn & Suites Full time

{"h2": "Hotel Operations Manager Job Description", "ul": [{"li": "We are seeking a highly skilled Hotel Operations Manager to join our team at Harbourview Inn & Suites. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently."}, {"li": "Key Responsibilities: "}, {"ul": [{"li": "Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance teams."}, {"li": "Develop and implement policies and procedures to improve hotel operations and guest satisfaction."}, {"li": "Monitor and control hotel expenses, including labor costs, inventory, and supplies."}, {"li": "Collaborate with other departments, such as sales and marketing, to promote hotel services and packages."}, {"li": "Ensure compliance with hotel policies, procedures, and regulatory requirements."}, {"li": "Provide excellent customer service and resolve guest complaints in a professional and courteous manner."}, {"li": "Stay up-to-date with industry trends and best practices to continuously improve hotel operations."}]}, {"li": "Requirements: "}, {"ul": [{"li": "3-4 years of experience in hotel operations or a related field."}, {"li": "Proven track record of success in supervising and coordinating hotel staff."}, {"li": "Strong leadership and communication skills."}, {"li": "Ability to work effectively in a fast-paced environment and prioritize multiple tasks."}, {"li": "High school diploma or equivalent required; degree in hospitality or a related field preferred."}]}, {"li": "What We Offer: "}, {"ul": [{"li": "Competitive salary and benefits package."}, {"li": "Opportunities for professional growth and development."}, {"li": "Collaborative and dynamic work environment."}, {"li": "Recognition and rewards for outstanding performance."}]}, {"li": "If you are a motivated and experienced hotel operations professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]."}]



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