Hotel Operations Manager
2 weeks ago
InnVest Hotels is seeking a seasoned General Manager to lead our hotel operations and drive business success. As a key member of our team, you will be responsible for overseeing all aspects of hotel operations, including guest relations, front desk, sales, housekeeping, maintenance, product quality, accounting, team building, and staff development.
Key Responsibilities:- Manage all aspects of hotel operations to ensure exceptional guest experiences and maximize profits.
- Develop and execute business plans, including sales and marketing strategies, to drive revenue growth and exceed market share.
- Lead and manage all departments and employees, overseeing day-to-day operations, controlling purchases and inventories, and ensuring 100% Guest Satisfaction.
- Represent the hotel in industry associations, promote community involvement, and maintain strong relationships with stakeholders.
- Ensure accurate financial reporting, maintain product and service quality standards, and protect hotel assets through preventive maintenance programs.
- Minimum 5 years of hospitality management experience in a larger full-service accommodation establishment.
- Proven leadership, entrepreneurial, and decision-making skills, with ability to interact and coach all levels of management and staff.
- Experience in staff management, recruitment, training, and motivation, with a proven track record in revenue management and exceeding sales targets.
- Above-average proficiency in computerized systems, with strong financial planning, revenue management, and organizational skills.
- Excellent time management, computational, and analytical abilities, with keen attention to detail and accuracy.
InnVest Hotels is an inclusive employer, and we welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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