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Client Relationship Manager
3 months ago
Position Overview
As a vital member of our team at CAT inc, you will be responsible for:
- Establishing and nurturing a portfolio of clients from the ground up.
- Maintaining a robust pipeline of opportunities through proactive outreach and strategic cold calling.
- Utilizing diverse communication channels to engage with clients, including phone, email, networking events, and trade exhibitions.
- Scheduling and conducting meetings with key decision-makers to present our logistics solutions.
- Providing tailored logistics strategies to enhance business growth for both new and existing clients.
- Fostering long-term relationships with clients through ongoing engagement and support.
- Effectively negotiating pricing and service terms to achieve favorable outcomes.
- Converting business prospects into increased revenue through effective sales techniques.
- Managing multiple initiatives concurrently while maintaining a sense of urgency.
- Collaborating with internal teams on strategic planning, pricing, and account management.
- Aligning with management on business development, forecasting, and pipeline strategies.
- Taking on additional responsibilities as needed.
Qualifications
- Bachelor's Degree is preferred.
- A minimum of five years of experience in B2B sales, particularly in logistics.
- Demonstrated success in logistics and transportation sales.
- Entrepreneurial mindset with a focus on client acquisition.
- Exceptional customer service abilities that translate into business growth.
- Strong communication and interpersonal skills.
- Proven ability to build relationships and network effectively.
- Capacity to manage multiple tasks and deliver results under pressure.
- A collaborative team player who can lead and support staff effectively.
- Detail-oriented with strong analytical skills.
- Driving License is preferred.
What We Offer
- Opportunities for personal and professional growth.
- Comprehensive support from our experienced operations team.
- The chance to develop your own client portfolio.
- Flexible working arrangements, primarily from home.
- A supportive and collaborative team environment.
- Competitive salary and benefits package.
Benefits Include:
- Dental and vision care
- Life insurance
- Paid time off
- Retirement savings plan matching
- Tuition reimbursement
- Wellness programs
- Remote work options