Financial Collections Specialist
3 weeks ago
Requisition Number: 178766
Position OverviewCintas is in search of a Financial Collections Specialist. The primary responsibilities encompass all aspects of accounts receivable management, which includes monitoring assigned accounts to identify overdue payments; strategizing methods to recover outstanding balances; engaging in significant phone communication with clients; locating and reaching out to debtors to ascertain payment statuses; negotiating repayment timelines or installment plans; addressing inquiries or grievances; investigating and rectifying discrepancies; fostering positive relationships with clients; regularly updating account statuses and databases; notifying supervisors of clients who are unwilling or unable to settle their debts; and adhering to protocols when legal measures become necessary.
Essential Skills and QualificationsMandatory
- High School Diploma or GED
- A minimum of 2 years of experience in collections
- Capability to handle confidential information professionally to meet collections objectives
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and internet navigation
Desirable
- Strong attention to detail and accuracy
- Exceptional customer service skills for both internal and external interactions
- Familiarity with SAP and AS400 systems
Job Category: Office Administration
Organization: Rental
Employee Status: Temporary
Schedule: Full Time
Shift: 1st Shift
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