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Insolvency Account Specialist

2 months ago


London, Ontario, Canada Canaccede Financial Group Full time

Company Overview

Canaccede Financial Group Ltd. is a prominent Canadian leader in specialized financial services and investment products. Since 2008, we have been actively engaged with a diverse range of lenders and financial institutions, focusing on the acquisition and management of distressed and insolvent receivables. Our entity, Canaccede International Management Ltd., stands as the largest multi-asset acquirer in the Canadian marketplace.

Our operations are guided by a data-driven approach, ensuring we are responsive to the unique needs and situations of our clients. Our mission is to optimize the value of acquired receivables efficiently while delivering integrated consumer finance solutions through our advanced operating, servicing, and technology platforms.

In March 2020, we expanded our capabilities through the strategic acquisition of Canaccede Financial Group Ltd. by Jefferson Capital, a leading player in the consumer charged-off and bankruptcy receivables sector in the U.S. and U.K. Our corporate culture fosters an open, growth-oriented environment where dedicated employees can thrive. We maintain offices in various locations.

Position Summary

We are currently seeking an Insolvency Administrator responsible for managing all updates related to our insolvent accounts. This role involves reviewing and updating account details, ensuring accurate record-keeping, and monitoring incoming payments. The Insolvency Administrator collaborates with trustees across Canada, ensuring compliance with procedures to facilitate payment recovery on all accounts. Additionally, this position supports various departments, taking over accounts that become insolvent.

Key Responsibilities

  • Address trustee inquiries, delivering professional and timely responses through multiple communication channels.
  • Process insolvency documentation, including filing Proof of Claims and updating account statuses.
  • Issue Proofs of Claims via electronic means.
  • Compile and maintain essential paperwork and records, ensuring all information is verified and up-to-date.
  • Communicate complex debtor and trustee inquiries to specialists or management as needed.
  • Maintain comprehensive administrative and procedural records for future reference.
  • Identify and report questionable accounts to management.
  • Digitally scan materials and update databases accurately.
  • Organize and maintain the filing system efficiently.
  • Provide assistance with mailroom duties when required.
  • Perform other reasonable tasks as assigned.

Qualifications

  • A minimum of one year of experience in the insolvency sector.
  • High school diploma, GED, or equivalent qualification.
  • Post-secondary education in Business Administration or relevant experience is preferred.
  • Bilingual proficiency in English and French is advantageous.
  • Strong proficiency in MS Excel.
  • Prior experience with database management.
  • Experience in accurately handling documents within a System of Record.
  • Exceptional customer service capabilities.
  • Attention to detail and accuracy under tight deadlines.
  • Ability to work independently and collaboratively within a team, providing guidance as necessary.
  • Strong skills in problem identification and resolution tailored to specific situations.

Work Schedule

This full-time position requires availability during standard operational hours, Monday through Friday.

Benefits of Working at Canaccede Financial Group

We offer a competitive compensation package, including a base salary, bonus/incentive programs, deferred profit-sharing plans, group RRSP, three weeks of paid vacation, paid sick leave, and comprehensive health, dental, vision, and life insurance benefits. We also provide an employee assistance program and tuition reimbursement.

For those working remotely, we ensure that our employees have the necessary tools for long-term success, including performance and communication systems. Our onboarding process is designed to integrate new hires seamlessly into the company, fostering connections with current employees. We also host virtual activities to celebrate our successes.

Employees in our office environment benefit from a collaborative workspace that encourages teamwork and social interaction. Regular events, including holiday lunches and contests, help foster a sense of community and recognition of personal and professional achievements.

We are committed to community engagement, providing each employee with one paid day per year to volunteer at a registered charity of their choice. We also contribute monthly to charities selected by our staff.

Diversity and Inclusion

Canaccede Financial Group Ltd. values diversity and inclusion, encouraging applications from individuals of all backgrounds. We provide accommodations during the hiring process for applicants with disabilities. For more information about our company, please visit our website.

We appreciate all candidates for their interest and will contact those who meet the qualifications.