Billing and Collections Specialist

3 weeks ago


London, Ontario, Canada Cintas Full time

Requisition Number: 178766

Position Overview

Cintas is in search of an Accounts Receivable Representative. The primary responsibilities encompass all functions related to accounts receivable, which include monitoring assigned accounts to pinpoint outstanding debts; strategizing methods to recover overdue payments; engaging in extensive phone communications with clients; identifying and reaching out to debtors regarding their payment status; negotiating repayment deadlines or installment plans; addressing inquiries or complaints; investigating and rectifying discrepancies; fostering positive relationships with clients; regularly updating account statuses and databases; notifying supervisors of clients who are unwilling or unable to settle outstanding amounts; and adhering to protocols when legal measures become necessary.

Required Skills and Qualifications

Essential

  • High School Diploma or GED
  • A minimum of 2 years' experience in collections
  • Capability to handle confidential information professionally to meet collections objectives
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and internet/intranet navigation

Preferred Skills

  • Strong attention to detail and accuracy
  • Exceptional customer service skills, both internally and externally
  • Familiarity with SAP and AS400 systems

Job Category: Office Administration
Organization: Rental
Employee Status: Temporary
Schedule: Full Time
Shift: 1st Shift


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