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Insolvency Account Specialist
3 months ago
Company Overview
Canaccede Financial Group Ltd. is a prominent player in the Canadian financial services sector, specializing in investment and financial solutions. Since 2008, we have partnered with a diverse range of lenders and financial institutions to acquire and manage distressed receivables, establishing ourselves as the leading multi-asset acquirer in Canada.
Our approach is rooted in analytical insights, ensuring we cater to the unique needs of our clients. We aim to enhance the value of acquired receivables efficiently while offering comprehensive consumer finance solutions through our operational and technological frameworks.
In March 2020, we further strengthened our position by joining forces with Jefferson Capital, a top purchaser and servicer of consumer charged-off and bankruptcy receivables in the U.S. and U.K. At Canaccede, we foster a culture that promotes growth and learning, with offices located in key Canadian cities.
Position Summary
We are currently seeking an Insolvency Administrator responsible for managing updates related to our insolvent accounts. This role involves reviewing and revising account details, ensuring accurate record-keeping, and tracking incoming payments. The Insolvency Administrator collaborates with trustees across Canada, ensuring compliance with necessary procedures to facilitate payments on all accounts. Additionally, this position supports various departments by taking over accounts that have become insolvent.
Key Responsibilities
- Address trustee inquiries with professionalism and accuracy through multiple communication channels.
- Process insolvency-related documentation, including filing Proof of Claims and updating account statuses.
- Issue Proofs of Claims via electronic communication.
- Compile and maintain essential paperwork and records, ensuring all information is verified and updated.
- Relay complex debtor and trustee inquiries to Specialists or Management as needed.
- Maintain comprehensive administrative and procedural records for future reference.
- Identify and report questionable accounts to management.
- Accurately scan materials and update databases.
- Organize and manage the filing system effectively.
- Provide assistance with mailroom duties when required.
- Perform other related tasks as assigned.
Qualifications
- A minimum of one year of experience in the insolvency sector.
- High school diploma, GED, or equivalent.
- Post-secondary education in Business Administration or related experience is preferred.
- Bilingualism in English and French is an asset.
- Proficient in MS Excel.
- Experience with database management.
- Familiarity with document administration within a System of Record.
- Exceptional customer service abilities.
- Strong attention to detail and accuracy under pressure.
- Ability to work independently and collaboratively, providing guidance to colleagues as necessary.
- Strong problem identification and resolution skills tailored to unique situations.
Work Schedule
This full-time position requires availability during standard business hours, Monday through Friday.
Benefits of Working at Canaccede Financial Group
We offer a competitive compensation package that includes a base salary, performance bonuses, a deferred profit-sharing plan, group RRSP, three weeks of paid vacation, paid sick leave, and comprehensive health benefits, including dental and vision coverage. Our employees also benefit from an employee assistance program and tuition reimbursement.
For those working remotely, we ensure that our employees have the necessary tools for success, including performance and communication systems. Our onboarding process is designed to integrate new hires seamlessly into the company culture. We also host virtual activities to foster connections among employees.
Employees in our office enjoy a collaborative work environment with ample opportunities for team building and social interaction. Our Social Committee organizes regular events, including holiday celebrations and team contests, to recognize employee achievements.
We are committed to community engagement, providing each employee with one paid volunteer day per year to support a registered charity of their choice. Our company has contributed significantly to various local and national charities, reflecting our dedication to giving back.
We value diversity and inclusion at Canaccede Financial Group Ltd. and encourage applications from individuals of all backgrounds. We are committed to providing accommodations during the hiring process for applicants with disabilities.
For more information about Canaccede Financial Group Ltd., please visit our company website.
We appreciate all applications and will contact candidates who meet the qualifications.
