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Technical Support Specialist

2 months ago

Calgary, Alberta, Canada Rish Consulting Full time

Rish Consulting is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems. Your duties will include consulting user guides, technical manuals, and other documents to research and implement solutions, as well as providing advice and training to users in response to identified difficulties. You will also be responsible for collecting, organizing, and maintaining a problems and solutions log for use by other technical support analysts. Additionally, you will provide business systems, network, and Internet support to users in response to identified difficulties. The ideal candidate will have a college, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years, and 1 year to less than 2 years of experience in a similar role. The working language is English, and the working hours are 37.5 hours per week. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.