Guest Relations Specialist

3 weeks ago


Hamilton, Ontario, Canada Great Clips Full time

At Great Clips, we prioritize teamwork to deliver an exceptional experience for our clients, starting from their arrival at the salon until their service is complete. The following responsibilities will help ensure that customers return to our salon time and again.

Are you currently enrolled in Cosmetology or Barber School and eager to gain practical experience in your future profession? We would love to discuss your progress in the program and the opportunities available for you to work as a receptionist while you continue your studies. Our salon environment is vibrant, fast-paced, and enjoyable, providing you with valuable insights that will aid your future career. Naturally, we would be thrilled to welcome you to our team as a stylist once you obtain your license. ***Some educational institutions may even offer credit towards your hours for the work you perform in our salon, so be sure to consult with your school.***

What qualities do salon owners seek in an outstanding Receptionist?

  • Greet clients warmly upon arrival
  • Educate customers about Great Clips processes, including Online Check-in and the Wait Time Monitor
  • Handle transactions and provide receipts
  • Possess general knowledge of retail products and offer recommendations
  • Manage the flow of clients between check-in and their services
  • Ensure cleanliness and sanitation of the front desk and lobby area
  • Answer phone calls professionally
  • Inform clients about available services
  • Update customer records with accurate contact information
  • Assist stylists in maintaining salon cleanliness and sanitation
  • Commit to a flexible schedule, including peak times
  • Dedicate yourself to providing excellent customer service
  • Thrive in a fast-paced work environment
  • Resolve customer issues efficiently and effectively

Sounds appealing? The salon owner is eager to hear from you. Embrace your passion for the beauty industry with a reputable brand. Join the Great Clips salon team today.

Job Ref #: ef7fdb16-3b51-ec11-a89c-005056bc33ab

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