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Client Relations Specialist

3 months ago

Hamilton, Ontario, Canada T Sports Ltd Full time
Position Overview

We are seeking a dedicated Client Relations Specialist to join our team at T Sports Ltd. This role is essential in ensuring customer satisfaction and addressing any inquiries or concerns.

Qualifications
  • Education: College/CEGEP or equivalent experience
  • Experience: Previous experience in a similar role is an asset
Work Environment

The position is based in a retail/wholesale establishment or a distribution center, where you will be part of a dynamic team.

Key Responsibilities
  • Resolve customer complaints and concerns effectively
  • Provide accurate information and respond to inquiries
  • Detail the types and costs of services available
  • Process transactions and issue receipts
  • Gather and analyze relevant information to address client feedback and inquiries
  • Perform general administrative tasks as needed
  • Engage in merchandise sales
Transportation Requirements
  • Must have own transportation
  • Possession of a personal vehicle is required
Work Conditions
  • Ability to maintain attention to detail
  • Comfortable working in a fast-paced environment
  • Capable of meeting tight deadlines
  • Ability to work under pressure and handle repetitive tasks
Personal Attributes
  • Punctual and reliable
  • Strong client focus and interpersonal skills
  • Excellent verbal and written communication abilities
  • Flexible and organized
  • Team-oriented with a proactive approach
  • Demonstrates sound judgment and multitasking capabilities
  • Dependable and honest
  • Quick learner with a positive attitude
Work Details
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week