Client Relations Specialist

4 weeks ago


Hamilton, Ontario, Canada T Sports Ltd Full time
Position Overview

As a Client Relations Specialist at T Sports Ltd, you will play a vital role in ensuring customer satisfaction and addressing inquiries with professionalism.

Qualifications
  • Education: College/CEGEP
  • Experience: Previous experience is considered an asset or equivalent experience.
Work Environment

Your work will primarily take place in a retail or wholesale establishment, or a distribution center.

Key Responsibilities
  • Resolve customer complaints and concerns effectively.
  • Respond to inquiries and provide accurate information to clients.
  • Clarify the types and costs of services available.
  • Issue receipts and manage documentation.
  • Gather and analyze relevant information to address client feedback and inquiries.
  • Perform general administrative tasks as needed.
  • Promote and sell merchandise.
Transportation Requirements
  • Must have personal transportation.
  • Possession of a personal vehicle is required.
Work Conditions
  • Attention to detail is crucial.
  • Ability to thrive in a fast-paced environment.
  • Capability to meet tight deadlines.
  • Ability to work under pressure.
  • Repetitive tasks may be involved.
Personal Attributes
  • Punctuality and reliability are essential.
  • Strong client focus and interpersonal skills.
  • Excellent verbal and written communication skills.
  • Flexibility and organizational skills are important.
  • Dependability and honesty are valued traits.
  • Ability to multitask and demonstrate initiative.
  • Sound judgment and quick learning abilities are necessary.
Work Details
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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