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Grocery Store Operations Supervisor

2 months ago

Welland, Ontario, Canada Cornerstone African Foodland Inc Full time
Position Overview

The Food Store Supervisor at Cornerstone African Foodland Inc. plays a crucial role in overseeing daily operations within our retail environment. This position requires a strong leader with experience in managing staff and ensuring excellent customer service.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 to 3 years in a supervisory role or equivalent experience
Work Environment
  • Non-smoking facility
  • Air-conditioned workspace
Work Setting
  • Retail service establishment
  • Wholesale establishment/store
Key Responsibilities
  • Supervise and mentor staff including grocery clerks and sales personnel
  • Delegate tasks to sales workers effectively
  • Recruit, train, and develop team members
  • Manage inventory and order merchandise as needed
  • Authorize returns and manage customer service issues
  • Prepare detailed reports on sales performance and staff matters
  • Address customer requests and resolve complaints
  • Maintain organized inventory systems
  • Coordinate daily activities of team members
Supervision Responsibilities
  • Oversee grocery clerks and shelf stockers
  • Manage retail salespersons and sales clerks
Specialization

Focus on retail store management within the food sector.

Travel Requirements
  • Willingness to travel as required
  • Travel expenses covered by the employer
Employment Details
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week