Retail Store Supervisor

2 months ago


Welland, Ontario, Canada Savers Value Village Full time

About Us

Savers / Value Village is a leading for-profit thrift operator with a mission to champion reuse and inspire a future where secondhand is second nature.

We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. Our business model redirects billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, providing our partners with valuable funding for their community-based programs and services.

Our Brands

We operate under several brands, including Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Job Summary

As a Retail Store Supervisor at Savers / Value Village, you will play a critical role in the success of your store. You will make important decisions that directly impact business results and continuously develop and empower your team members.

Key Responsibilities

  • Front End Supervisor: Oversee the front-end operations of the store, ensuring a seamless customer experience.
  • Production Supervisor: Manage the production process, ensuring efficient and effective operations.
  • Community Donation Supervisor: Supervise the community donation process, ensuring a smooth and efficient experience for donors.

What We Offer

We offer a comprehensive onboarding and training program, in-house expertise, and a range of benefits, including:

  • Comprehensive extended health care plans for full-time team members
  • Company-Paid Life and AD&D Insurance
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision
  • Paid time off from work for leisure or other hobbies
  • A range of mental health services to assist you in managing daily life

Our Commitment to Accessibility

We are committed to fair and accessible employment practices. We will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.



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