Retail Store Supervisor

4 weeks ago

Welland, Ontario, Canada Cornerstone African Foodland Inc Full time
Job Summary

We are seeking a highly skilled and experienced Food Store Supervisor to join our team at Cornerstone African Foodland Inc. As a key member of our retail team, you will be responsible for overseeing the daily operations of our grocery store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Supervise and Train Staff: Lead and motivate a team of grocery clerks and shelf stockers to achieve sales targets and provide exceptional customer service.
  • Merchandise Management: Order and manage inventory, authorize returns, and ensure that our store is well-stocked and visually appealing.
  • Sales and Customer Service: Assign sales workers to duties, sell merchandise, and resolve customer complaints and issues in a professional and courteous manner.
  • Reporting and Analysis: Prepare and analyze sales reports, merchandising reports, and personnel matters to inform business decisions.
  • Store Maintenance: Organize and maintain inventory, supervise and coordinate activities of workers, and ensure that the store is clean and well-maintained.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 2 years to less than 3 years of experience in a retail or grocery store environment.
  • Language: English.
  • Work Environment: Non-smoking, air-conditioned.
  • Work Setting: Retail service establishment, retail business, wholesale establishment/store.
  • Travel: Willing to travel, travel expenses paid by employer.

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