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Hagersville, Ontario, Canada Pizza Depot Full time{"h2": "Job Title: Food Service Supervisor", "p": "At Pizza Depot, we are seeking a skilled Food Service Supervisor to join our team. As a key member of our kitchen staff, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are met. Responsibilities: * Supervise and...
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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Pizza Depot. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, including supervising staff, managing inventory, and maintaining high standards of customer service.
Key Responsibilities- Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively to meet customer demand.
- Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
- Customer Service: Ensure that food and service meet quality control standards, and address customer complaints or concerns in a professional and courteous manner.
- Reporting and Record-Keeping: Prepare and submit reports on sales, inventory, and customer feedback, and maintain accurate records of staff performance and customer interactions.
- Team Leadership: Establish work schedules, train staff in job duties, sanitation, and safety procedures, and provide guidance and support to ensure that staff are working effectively and efficiently.
- Education: Secondary (high) school graduation certificate.
- Experience: 7 months to less than 1 year of experience in a food service or restaurant environment.
- Language: English.
- Work Environment: Fast-paced environment with tight deadlines, standing for extended periods, and physically demanding tasks.
- Personal Suitability: Client focus, excellent oral communication, flexibility, team player, initiative, dependability, judgement, reliability, and organized.
- Mentorship and Coaching: Opportunities for professional development and growth, including mentorship programs and coaching.
- Diversity and Inclusion: A welcoming work environment that values diversity and promotes inclusion, with training programs to support employees from diverse backgrounds.