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Customer Experience Associate

2 months ago

Laval, Quebec, Canada TD Bank Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our branch team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Provide personalized service to customers, responding to their inquiries and resolving issues in a timely and professional manner.
  • Process a variety of financial transactions, including deposits, withdrawals, and bill payments, ensuring accuracy and efficiency.
  • Assist with responding to customer concerns and escalating issues as necessary.
  • Identify customer needs and provide solutions to meet their financial goals.
Requirements
  • High school diploma and/or equivalent experience.
  • 1+ years of relevant experience in a customer-facing role.
  • Post-secondary education in a related field is an asset.
What We Offer

As a Customer Experience Associate at TD Bank, you will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities. Our Total Rewards package includes a competitive salary, variable compensation, and a range of benefits and perks.

We are committed to providing a positive and inclusive work environment, where our colleagues feel valued and supported. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.