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Sales Department Manager
2 months ago
About the Role:
We are seeking a highly motivated and experienced Sales Department Manager to join our team at Golf Town. As a key member of our sales team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales professionals.
Key Responsibilities:
- Lead by example, demonstrating exceptional customer service skills and a passion for delivering an exceptional customer experience.
- Motivate and lead staff through personal example, coaching, and mentoring to achieve sales and customer service goals.
- Recruit, select, and develop staff, ensuring a high-performing team that meets the needs of our customers.
- Work collaboratively with the Assistant Manager to achieve sales and customer service targets, ensuring maximum customer coverage and efficient store operations.
- Ensure departments are well-maintained, re-stocked, and markdowns are completed, ensuring a seamless customer experience.
- Ensure employee adherence to Health and Safety Policies and programs.
Requirements:
- 1-3 years of experience in a retail environment or equivalent relevant experience, with previous management experience preferred.
- Affinity for luxury golf equipment, apparel, and accessories, with a keen interest in the golfing industry and market trends.
- Prior merchandising and planning responsibility required.
- Detail-oriented and strong attention to customer service, with exceptional interpersonal skills and the ability to adapt to meet a wide range of customer needs.
- Advanced proficiency in MS Word, Excel, PowerPoint, Outlook, and Internet.
What We Offer:
- A significant role in a dynamic team that shares your passion for golf.
- PGA Dues Reimbursement: Full reimbursement of PGA of Canada dues.
- Players Package: Enjoy upgraded shafts and a clothing package.
- Flexibility & Vacation: Flexible working hours and a full three weeks' vacation allowance.
- Supportive Environment: Work in a supportive team where your contributions are valued, collaborating with and learning from industry experts.
- Competitive Compensation: Opportunities for professional development and career growth.
- Unmatched Benefits: Comprehensive health, dental, and vision coverage, along with amazing discounts at Golf Town, Sporting Life, and Team Town Sports, which you can share with friends and family.
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