Overnight Department Manager
4 weeks ago
Unlock Your Potential with The Home Depot Canada
As an Overnight Supervisor, you will play a vital role in leading our team to deliver exceptional customer service and drive sales. Under the guidance of Department Supervisors, you will have the opportunity to grow and develop your skills, providing leadership and coaching to associates to help them reach their full potential.
What Sets Us Apart?
- Competitive Health and Dental Benefits for Full-Time Associates
- Profit Sharing and Stock Purchase Plan
- Paid Training and Career Development
- Tuition Reimbursement
- The Home Depot Values that Foster Teamwork and Camaraderie
Key Responsibilities:
- Leading and Inspiring Associates to Build Relationships with Customers, Associates, and Peers to Provide Exceptional Customer Service and Drive Sales
- Ensuring Department Staffing Levels Meet Business Needs
- Managing Associate Performance through Development, Communication, Rewards, and Recognition, and Providing Ongoing Feedback
- Reviewing Sales and Other Reports with the Assistant Manager to Make Recommendations for Improvement on Inventory, Overhead Organization, and Cross-Merchandising to Drive Sales
- Maintaining 100% In-Stock and Overhead Organizational Plans
- Investigating, Resolving, and Escalating Customer Issues as Appropriate
- Communicating Store Sales, Events, and Promotional Activities through Rallies and Weekly Department Meetings
- Ensuring All Safety and Asset Protection Standards and Protocols are Clearly Communicated and Followed
What We're Looking For:
- Ability to Work a Flexible Schedule, Including Days, Evenings, and Weekends
- Excellent Organizational, Interpersonal, and Customer Service Skills
- Excellent Decision-Making Ability and Problem-Solving Skills
- 1-2 Years of Experience as a Supervisor or Leading Teams
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