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Restaurant Operations Manager
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Québec, Quebec, Canada Tim Hortons Full timeAt Tim Hortons, we're looking for a skilled Restaurant Operations Manager to join our team. As a key member of our restaurant staff, you'll be responsible for ensuring the smooth operation of our fast-paced environment. Your duties will include negotiating arrangements with suppliers, addressing customer complaints, and providing exceptional customer...
Restaurant Operations Manager
2 months ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at Tim Hortons. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of over 20 employees.
Key Responsibilities- Health and Safety: Ensure that all health and safety regulations are followed, maintaining a clean and safe environment for our customers and employees.
- Supply Chain Management: Negotiate arrangements with suppliers for food and other essential supplies, ensuring timely delivery and optimal pricing.
- Customer Service: Address customer complaints or concerns in a professional and courteous manner, providing excellent service to our valued customers.
- Operations Management: Plan, organize, direct, control, and evaluate daily operations, ensuring that our restaurant runs efficiently and effectively.
As a Restaurant Operations Manager, you will be responsible for supervising a team of over 20 employees, providing guidance, support, and coaching to ensure their success.
Work EnvironmentOur restaurant operates in a fast-paced environment, requiring a high level of energy and enthusiasm. As a Restaurant Operations Manager, you will be expected to work effectively in this environment, prioritizing tasks and managing your time efficiently.
Personal Qualities- Client Focus: Demonstrate a strong commitment to providing exceptional customer service, ensuring that our customers receive a positive experience.
- Dependability: Show a high level of reliability and dependability, ensuring that our restaurant operates smoothly and efficiently.
- Interpersonal Skills: Possess excellent interpersonal skills, able to communicate effectively with employees, customers, and suppliers.
- Flexibility: Demonstrate flexibility and adaptability, able to adjust to changing circumstances and priorities.
- Organized: Show a high level of organization, able to prioritize tasks and manage your time effectively.
- Reliability: Demonstrate a strong commitment to reliability, ensuring that our restaurant operates smoothly and efficiently.
- Team Player: Show a strong commitment to teamwork, able to work effectively with employees and other stakeholders.
We offer a range of benefits, including free parking and a permanent work arrangement. As a Restaurant Operations Manager, you will have the opportunity to work in a dynamic and fast-paced environment, with opportunities for growth and development.
