Client Services Manager

4 weeks ago


Richmond, British Columbia, Canada JFU Consultants (Canada) Limited Full time

Company Name: JFU Consultants (Canada) Limited

Position:

Professional Services Manager

Overview:

We are seeking a dedicated and experienced Professional Services Manager to oversee our business operations. This is a permanent position that requires a commitment to excellence and a passion for service delivery.

Employment Details:
  • Type of Employment: Permanent
  • Language: English
  • Working Hours: 40 hours per week
  • Education: Bachelor's degree or equivalent experience
Key Responsibilities:
  • Recruiting, training, and guiding team members
  • Promoting business services effectively
  • Managing and overseeing budget allocations and expenditures
  • Conducting and directing research initiatives
  • Advising on strategies for assessing service quality
  • Administering budgets for projects and contracts
  • Formulating and implementing policies and procedures
  • Representing the organization in various forums
  • Ensuring high standards of customer service
  • Coordinating and evaluating projects and programs
Supervisory Role:
  • Overseeing a team of 11-15 employees across different sectors
  • Leading collaborative working groups
Qualifications and Skills:
  • Strong understanding of information technology and industrial operations
  • Proven experience in research, quality assurance, and consulting
  • Expertise in accounting, financial services, and operational management
Requirements:
  • Eligibility to work in Canada
  • Willingness to relocate if necessary
  • At least 5 years of relevant experience
Benefits:
  • Performance-based bonus incentives


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