Customer Service Coordinator
3 days ago
**Job Summary**
The Customer Service Coordinator will be responsible for supporting the team of analysts throughout the request handling process, ensuring a high level of quality for proposals submitted to clients and information entered in systems. This person will be the main point of contact for various customers, both internal and external.
**Key Responsibilities**
- Coordinate request management process.
- Maintain and organize all cases.
- Work in partnership with sales, operations, and other departments.
- Validation and data entry.
- Actively participate in the bidding and pricing process.
- Provide technical, administrative, and operational support.
**Requirements**
- Post-secondary education in a field related to the position or combination of studies and relevant experience.
- Intermediate/advanced knowledge of the Microsoft suite.
- English and French language proficiency.
**Benefits**
- Dental care.
- Life insurance.
- Paid time off.
- On-site parking.
- Wellness program.
- RRSP Plan.
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