Data Entry Specialist

1 week ago

Québec, Quebec, Canada CB Canada Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Data Entry Specialist. In this role, you will be responsible for creating and maintaining patient records in our CRM system, ensuring accurate and up-to-date information.

Key Responsibilities
  • Enter and update patient data in our CRM system, ensuring accuracy and completeness
  • Perform administrative tasks critical to the progression of patients through our program
  • Ensure data integrity and accuracy
  • Act as a liaison between team members, providing support and assistance as needed
  • Handle incoming and outgoing faxes, ensuring timely and accurate processing
  • Organize work schedule to complement working hours in multiple time zones
  • Label and attach documents to the CRM system
  • Cover various shifts as needed
  • Perform ad hoc duties as assigned
Requirements
  • Excellent computer skills, including proficiency in Microsoft Office
  • Minimum 2 years of experience in a similar administrative or data entry role
  • Experience with SalesForce or other CRM systems an asset
  • Experience with faxing software, such as MyFax or Right Fax, an asset
  • High School Diploma or Post-Secondary education preferred
  • Technical vocational training or equivalent combination of experience and education
  • 2 years of directly related experience
Preferred Skills
  • Knowledge of medical terminology an asset
  • Ability to work autonomously and provide support to team members during periods of increased workload
  • Ability to recognize and question abnormal data and escalate if necessary
  • Ability to foresee and adjust scheduling and workload
  • Strong analytical skills and effective organizational skills
  • Effective interpersonal and leadership skills
  • Ability to consistently meet deadlines and prioritize tasks
  • Excellent problem-solving skills and ability to resolve issues effectively and efficiently
  • Knowledge of Microsoft Word, Excel, PowerPoint, and other Office programs
  • Ability to communicate effectively in English and French (oral and written) for the Quebec and New Brunswick provinces
What We Offer

We offer competitive total rewards compensation, including comprehensive benefit programs designed to meet the diverse needs of our associates. Our commitment to our associates includes benefit programs that are balanced and tailored to meet the various needs across our associate population.

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