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Data Entry Specialist
2 months ago
About the Role
We are seeking a highly skilled and detail-oriented individual to join our team as a Data Entry Specialist. As a key member of our team, you will be responsible for creating and maintaining patient records in our CRM system, ensuring that all information is accurate and up-to-date.
Key Responsibilities
- Enter and maintain patient data in our CRM system
- Execute administrative tasks critical to the progression of patients through our program
- Ensure data integrity and accuracy
- Act as a liaison between team members and other departments
- Handle incoming and outgoing faxes in a timely and efficient manner
- Organize work schedule to complement working hours in multiple time zones
- Label and attach documents to the CRM system
- Cover various shifts as needed
- Perform ad hoc duties as assigned
Requirements
- Excellent computer skills and experience with CRM systems
- Minimum 2 years of experience in a similar administrative or data entry role
- Experience with SalesForce or other CRM software is an asset
- Experience with faxing software (MyFax or Right Fax) is an asset
- High School Diploma or Post-Secondary schooling preferred
- Technical vocational training or equivalent combination of experience and education
- 2 years of directly related experience
- Knowledge of medical terminology is an asset
- Ability to work autonomously and provide assistance to team members during periods of increased workload
- Ability to recognize and question abnormal data and escalate if necessary
- Ability to foresee and adjust scheduling and adjust workload
- Strong analytical skills and effective interpersonal and leadership skills
- Ability to consistently meet deadlines and prioritize tasks
- Excellent problem-solving skills and ability to resolve issues effectively and efficiently
- Knowledge of Microsoft Word, Excel, PowerPoint, and other Office programs
- Ability to communicate effectively in English and French (oral and written) for the Quebec and New Brunswick provinces
About Cencora
Cencora is a leading provider of healthcare services, and we are committed to creating a highly inclusive culture that supports the well-being of our team members. We offer a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness, including support for working families, training programs, and professional development resources.
