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Learning & Instructional Design Specialist (HR)– 2 Year Contract

2 months ago

Markham, Ontario, Canada Support Services Office Full time

**About Us**

At Support Services Office, we are a leading provider of care, support, services, and housing for seniors and their families. Our mission is to empower our team members to deliver exceptional care and elevate the resident experience through choice, personalization, and community engagement.

**What We Offer**

We are a purpose-driven organization that values diversity, equity, and inclusion in the workplace. We offer a range of programs and benefits that support our team members' financial, personal, and professional needs, including:

  • A competitive salary and vacation package
  • A comprehensive health and dental benefits program
  • A retirement savings plan with employer match
  • A share ownership and reward program
  • An employee share purchase plan with company match
  • Continuous learning and growth opportunities
  • A welcoming culture that values diversity and differing perspectives

**Job Summary**

We are seeking a highly skilled Learning and Instructional Design Specialist to join our team. As a key member of our Support Services Office, you will be responsible for designing and developing training programs and delivering presentations to a range of learners, including frontline staff, management, and executives.

**Key Responsibilities**

  • Designing and developing train-the-trainer and end-user training programs
  • Creating engaging learning activities and compelling instructional content
  • Devising modes of assessment and interactions to ensure optimum efficacy and measurement of learning
  • Organizing, sourcing, developing, and presenting content to support train-the-trainer initiatives
  • Meeting with stakeholders to determine and manage learning objectives, content, and review cycle
  • Working with the Manager, Learning & Development to develop training plans and work back schedules for large-scale projects

**Requirements**

  • Minimum 3 years of experience in instructional design and development, ideally in soft skills and/or leadership development
  • Proficient with instructional design processes and tools
  • Ability to write creatively and technically for a diverse group
  • Eagerness to explore and learn new technologies that advance learning and development programming
  • Experience managing end-to-end work projects
  • University degree/certificate in Education, Adult Learning, or other relevant discipline

**What We're Looking For**

We are looking for a highly skilled and experienced Learning and Instructional Design Specialist who is passionate about delivering exceptional learning experiences. If you have a strong background in instructional design and development, excellent communication skills, and a commitment to continuous learning, we encourage you to apply.