Fraud Management Analytics Supervisor

3 weeks ago

Toronto, Ontario, Canada Scotiabank Full time

Requisition ID: 199324

Join a purpose-driven team that is committed to achieving results within an inclusive and high-performing culture.

The Manager of Fraud Analytics plays a crucial role in the success of the Fraud Management Group in Canada, ensuring that specific individual objectives, plans, and initiatives are executed in alignment with the team's business strategies and goals. This position ensures compliance with governing regulations, internal policies, and procedures. The role proactively contributes to the Fraud strategy by utilizing advanced analytical techniques to enhance fraud prevention capabilities across various products within the Canadian Retail, Small Business, and Commercial portfolios, including Day-to-Day Banking, Credit Cards, Unsecured Lending Products, and Mortgages.

Key Responsibilities:

  • Foster a customer-centric culture to strengthen client relationships and leverage broader Bank resources, systems, and knowledge.
  • Develop, implement, and monitor fraud strategies for Payment Cards, Cheque Deposits, Account Takeover, Wire Transfers, etc., for Canadian Retail and Commercial portfolios.
  • Utilize data mining tools (such as SAS, Python, R, Angoss) to create fraud strategies that minimize losses while ensuring a positive customer experience and managing operational costs.
  • Regularly report on the performance of existing fraud strategies deployed within Canadian Banking.
  • Identify enhancements for current fraud strategies, procedures, and policies.
  • Maintain performance reporting and collaborate with business partners to analyze trends that may affect the business.
  • Establish strong partnerships with Fraud Operations to pinpoint improvement opportunities, focusing on risk/return alignment.
  • Identify and escalate fraud risks that exceed the Risk Appetite.
  • Lead or participate in the identification, development, and implementation of new initiatives.
  • Contribute to and support various projects and initiatives across the Fraud Management Group.
  • Engage in discussions with IT partners and vendors regarding requirements and solution design.
  • Understand how the Bank's risk appetite and risk culture should influence daily activities and decisions.
  • Actively pursue effective and efficient operations in respective areas while ensuring adherence to operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk obligations.

Qualifications:

  • A University degree in statistics, mathematics, or computer science.
  • 1-3 years of analytical experience preferred, ideally in Fraud Analytics or Risk Management.
  • Proficient in coding, organizing, and manipulating large datasets (e.g., Python).
  • Familiarity with data visualization tools, including Power BI and Tableau.
  • Experience with PRM or similar fraud platforms is highly desirable.
  • Strong skills in prioritization, planning, analysis, presentation, project management, and relationship building.
  • Excellent communication skills with clients, vendors, and management.
  • Self-motivated, energetic, results-oriented, and committed to adding value to the organization.

What We Offer:

  • A rewarding career path with diverse opportunities for professional growth.
  • Leadership in strategic projects that significantly impact business line growth.
  • A culture that encourages teamwork and cross-functional collaboration to achieve business objectives.
  • An inclusive workplace that values diverse perspectives, backgrounds, and experiences.
  • A competitive compensation and benefits package.
  • An organization dedicated to making a positive impact in our communities for our customers and employees.

At Scotiabank, we value the unique skills and experiences each individual brings to the organization and are committed to creating and maintaining an inclusive and accessible environment for everyone.

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