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Legal Claims Unit Supervisor
3 months ago
At Intact Financial Corporation, our team is dedicated to a mission that empowers individuals, businesses, and communities to thrive in both prosperous and challenging times. By joining us, you will be part of a vibrant community of professionals who are passionate about making a difference.
We believe in fostering an environment where learning and growth are encouraged, and where diversity is celebrated. Our commitment to you includes providing the necessary tools, opportunities, and flexibility to help you achieve your career aspirations.
Our hybrid work model strikes a balance between remote work and meaningful in-person collaboration.
Position Overview
We are seeking a Legal Claims Unit Supervisor to lead our expanding team.
Key Responsibilities:
- Manage the daily operations of Law Clerks, Legal Assistants, and Administrative Support staff.
- Set and communicate clear performance goals for your team, regularly assessing progress towards these objectives.
- Enhance employee engagement by monitoring team morale and implementing engagement strategies.
- Evaluate team strengths and areas for improvement, providing actionable recommendations.
- Deliver ongoing feedback, mentorship, and coaching to team members.
- Identify and nurture key talent, offering development opportunities to maximize engagement.
- Lead the recruitment process, including interviewing, selection, and onboarding of new hires.
- Facilitate regular team meetings and one-on-ones to ensure effective communication.
- Guide your team in understanding and applying relevant policies and procedures.
- Drive change initiatives while maintaining clear communication about new processes and workflows.
- Organize office operations and implement effective systems.
- Collaborate with HR in the recruitment and onboarding processes.
- Participate in project-based assignments as directed by leadership.
- Compile and analyze data to monitor and anticipate legal trends.
Qualifications:
- A University Degree or College Diploma in a relevant field (legal, paralegal, or management) or equivalent experience.
- Five to eight years of experience in a litigation setting or similar relevant background.
- At least two years of management experience or comparable leadership experience.
- Strong communication and interpersonal skills to build and maintain positive relationships.
- Proficiency in Microsoft Office Suite, I-Manager, and other e-discovery tools.
- Demonstrated project management capabilities with a history of successful project execution.
- Experience in implementing operational changes and fostering innovative thinking.
- Proven ability to lead a large team, establish performance metrics, and maintain employee engagement.
What We Offer:
As a valued member of our team, you can expect:
- A financial rewards program that acknowledges your contributions.
- An industry-leading Employee Share Purchase Plan with a 50% match on net shares purchased.
- A comprehensive pension and benefits package, including virtual healthcare access.
- Flexible work arrangements to support work-life balance.
- The option to purchase up to five additional days off annually.
- An annual wellness account promoting a healthy lifestyle.
- Access to resources that support physical and mental well-being.
- A dynamic learning environment with various development opportunities.
- Inclusive employee-led networks that foster education and community.
- Supportive leadership that encourages your growth.
- A Community Impact program to engage with causes that matter to you.
Commitment to Diversity:
At Intact, we are an equal opportunity employer. We value diversity and strive to create an inclusive workplace where all individuals feel respected and valued. If you require any adjustments to the recruitment process to enhance accessibility, please inform us when we connect about a job opportunity.
