Technical Support Specialist

11 hours ago

Victoria, British Columbia, Canada Blackman Support Services Ltd. Full time
Job Title: Technical Support Analyst

We are seeking a highly skilled Technical Support Analyst to join our team at Blackman Support Services Ltd.

Job Summary

The Technical Support Analyst will provide technical assistance and support to our clients, ensuring that their computer systems and networks are running smoothly and efficiently.

Key Responsibilities
  • Respond to technical queries and resolve issues related to computer systems, networks, and software.
  • Provide training and guidance to clients on the use of computer systems and software.
  • Collaborate with the IT team to identify and resolve technical issues.
  • Develop and maintain technical documentation and knowledge base.
  • Participate in the design and implementation of new technical solutions.
Requirements
  • 5+ years of experience in a technical support role.
  • Strong knowledge of computer systems, networks, and software.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
How to Apply

If you are a motivated and experienced Technical Support Analyst looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].

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