Client Care Coordinator

4 weeks ago


Barrie, Ontario, Canada COMPHYSIO+ Performance Wellness Full time
About COMPHYSIO+ Performance Wellness

We are a leading privately-owned PT-owned multi-disciplinary health clinic in Barrie, ON, dedicated to helping our clients achieve pain-free living. Our team of professionals is committed to providing exceptional patient care, and we're seeking a Client Care Coordinator to join our busy team.

Job Summary

The Client Care Coordinator will be the first point of contact for our clients and visitors, providing a warm and welcoming experience. This role involves handling front desk duties, scheduling appointments, managing client billing, and ensuring the smooth operation of the office.

Key Responsibilities
  • Greet clients and visitors professionally, providing a positive first impression
  • Handle all front desk duties with enthusiasm and professionalism, including scheduling appointments and managing client billing
  • Responsible for filling the daily schedule and minimizing canceled appointments
  • Receive payments, reconcile petty cash daily, and manage client billing cases, accounts receivable, and cash and bad debt
  • Support the Mission, Vision, and core values of the company
  • Ensure the smooth running of the office, including general housekeeping duties
Requirements
  • 2+ years of customer experience considered an asset
  • Ability to build positive relationships with high-level interpersonal skills
  • Excellent written and verbal communication skills
  • Ability to prioritize tasks according to importance in a fast-paced environment
  • Multi-tasking capability without compromising on quality
  • Dependable, punctual, and able to work flexible working hours
What We Offer

We offer a competitive salary of $18-$20 per hour, plus additional bonuses. Our team is committed to helping our clients achieve pain-free living, and we're dedicated to providing a fun and collaborative work environment.

If you're a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we'd love to hear from you. Please forward your cover letter and resume for consideration.



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