Client Care Coordinator at COMPHYSIO+ Performance Wellness
4 weeks ago
We are seeking a highly skilled Client Care Coordinator to join our team at COMPHYSIO+ Performance Wellness. As a Client Care Coordinator, you will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a positive experience for all.
Key Responsibilities- Greeting and Communication: Greet clients and visitors professionally, either in person or over the phone, and provide assistance with appointment bookings, billing, and paperwork.
- Front Desk Duties: Handle all front desk duties with enthusiasm and professionalism, including managing the daily schedule and minimizing canceled appointments.
- Client Billing and Payments: Receive payments, reconcile petty cash daily, manage client billing cases, accounts receivable, cash, and bad debt.
- Supporting the Team: Support the Mission, Vision, and core values of the company, and ensure the smooth running of the office, including general housekeeping duties.
- Customer Experience: 2+ years of customer experience considered an asset.
- Interpersonal Skills: Ability to build positive relationships with high-level interpersonal skills.
- Communication Skills: Excellent written and verbal communication skills.
- Time Management: Ability to prioritize tasks according to importance in a fast-paced environment.
- Multi-Tasking: Multi-tasking capability without compromising on quality.
- Availability: Dependable, punctual, and able to work flexible working hours, including evenings and Saturdays.
- ClinicMaster Cloud and gSuite for Business: Experience using ClinicMaster Cloud and gSuite for Business considered an asset.
COMPHYSIO+ Performance Wellness is a leading privately-owned PT-owned multi-disciplinary health clinic in Barrie, ON. We are committed to helping our clients be pain-free and move better than ever. We value patient care and have established a culture that fosters best possible outcomes, including extended treatment times, patient education, advanced technology, and a collaborative environment.
We offer exciting growth and development opportunities for our team members. If you are a motivated and customer-focused individual who is passionate about delivering exceptional client care, we encourage you to apply for this exciting opportunity.
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Barrie, Ontario, Canada COMPHYSIO+ Performance Wellness Full timeClient Care Coordinator Role OverviewCOMPHYSIO+ Performance Wellness is a leading healthcare provider seeking a Client Care Coordinator to join our dynamic team of professionals. As a Client Care Coordinator, you will be the ambassador for creating a great first impression for our clients and visitors, ensuring a warm and welcoming experience.Key...
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