Client Care Coordinator, Veterinary Services

3 months ago


Barrie, Ontario, Canada VCA Canada Full time

Client Care Coordinator

Location: Barrie, ON

Employment Type: Full-time, flexible hours

VCA Canada is seeking a dedicated Client Care Coordinator to enhance our team. This is a remarkable full-time position for an organized, proactive, and compassionate individual to play a vital support role within our facility. In this position, you will ensure that our clients and their pets feel valued and welcomed.

  • Exceptional interpersonal skills; a genuine talent for making pets and their owners feel comfortable and fostering a friendly atmosphere.
  • Proficient in managing a multiline phone system and efficiently scheduling and tracking appointments.
  • Responsible for appointment scheduling, as well as admitting and discharging animal patients.
  • Handling invoicing and billing; preparing estimates and processing payments.
  • Demonstrated ability to take initiative and work autonomously.
  • A certificate in Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) is advantageous.
  • General cleaning responsibilities; maintaining the tidiness of the reception area, pet holding spaces, and communal areas.
  • Eagerness to expand knowledge regarding veterinary services, updated medical office practices, and assisting veterinary staff with various tasks and treatments.
  • A passion for all companion animals.

Benefits of Joining VCA Canada

By becoming part of our team, you will significantly impact the lives of pets and their families. With a vast network of facilities across Canada, each location provides a unique experience, a sense of community, and a nurturing culture of wellness and appreciation.

  • VCA Canada Student Loan RRSP Program – inquire for details.
  • Competitive salary and benefits package.
  • Annual uniform allowance.
  • Outstanding career advancement opportunities: there is potential for growth.
  • RRSP Employer 5% Match Program – making savings easier for your future.
  • Extensive online access to journals and textbooks at any time.
  • Employee Assistance Program to support your health and wellness.
  • Referral Bonus Rewards.
  • Opportunities to contribute to your community through VCA initiatives.
  • Generous discounts on personal pet care.
  • Additional perks such as shopping discounts and wellness applications.

Join Us



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