Client Care Coordinator, Veterinary Services
3 months ago
Client Care Coordinator
Location: Barrie, ON
Employment Type: Full-time, flexible hours
VCA Canada is seeking a dedicated Client Care Coordinator to enhance our team. This is a remarkable full-time position for an organized, proactive, and compassionate individual to play a vital support role within our facility. In this position, you will ensure that our clients and their pets feel valued and welcomed.
- Exceptional interpersonal skills; a genuine talent for making pets and their owners feel comfortable and fostering a friendly atmosphere.
- Proficient in managing a multiline phone system and efficiently scheduling and tracking appointments.
- Responsible for appointment scheduling, as well as admitting and discharging animal patients.
- Handling invoicing and billing; preparing estimates and processing payments.
- Demonstrated ability to take initiative and work autonomously.
- A certificate in Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) is advantageous.
- General cleaning responsibilities; maintaining the tidiness of the reception area, pet holding spaces, and communal areas.
- Eagerness to expand knowledge regarding veterinary services, updated medical office practices, and assisting veterinary staff with various tasks and treatments.
- A passion for all companion animals.
Benefits of Joining VCA Canada
By becoming part of our team, you will significantly impact the lives of pets and their families. With a vast network of facilities across Canada, each location provides a unique experience, a sense of community, and a nurturing culture of wellness and appreciation.
- VCA Canada Student Loan RRSP Program – inquire for details.
- Competitive salary and benefits package.
- Annual uniform allowance.
- Outstanding career advancement opportunities: there is potential for growth.
- RRSP Employer 5% Match Program – making savings easier for your future.
- Extensive online access to journals and textbooks at any time.
- Employee Assistance Program to support your health and wellness.
- Referral Bonus Rewards.
- Opportunities to contribute to your community through VCA initiatives.
- Generous discounts on personal pet care.
- Additional perks such as shopping discounts and wellness applications.
Join Us
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