Customer Service Representative

3 days ago


White Rock, British Columbia, Canada TD Bank Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our branch team, you will be responsible for delivering exceptional customer service, providing financial solutions, and promoting TD Bank's products and services.

Key Responsibilities
  • Provide personalized customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process a variety of financial transactions, including deposits, withdrawals, and bill payments, while maintaining accuracy and efficiency.
  • Assist customers with opening new accounts, applying for loans, and other financial services, ensuring a seamless and positive experience.
  • Collaborate with colleagues to achieve business objectives, including sales targets and customer satisfaction goals.
  • Stay up-to-date on TD Bank's products and services, providing expert advice and recommendations to customers.
Requirements
  • High school diploma and/or equivalent experience.
  • 1+ years of relevant customer service or banking experience.
  • Post-secondary education in a related field is an asset.
What We Offer

As a Customer Experience Associate at TD Bank, you will enjoy a competitive compensation package, comprehensive benefits, and opportunities for career growth and development. Our Total Rewards program includes a base salary, variable compensation, and a range of benefits, including health and wellness programs, retirement savings, and paid time off.

We are committed to creating a diverse and inclusive work environment that supports the well-being of our colleagues and the communities we serve. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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