Customer Service Representative

4 days ago


White Rock, British Columbia, Canada TD Bank Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, while also promoting our products and services to drive business growth.

Key Responsibilities
  • Provide personalized customer service and support to clients, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences to provide tailored solutions and recommendations.
  • Collaborate with internal teams to ensure seamless delivery of products and services, and to identify opportunities for process improvements.
  • Stay up-to-date with industry trends and developments, and apply this knowledge to enhance the customer experience and drive business growth.
Requirements
  • High school diploma and/or equivalent experience.
  • 1+ years of relevant experience in customer service or a related field.
  • Post-secondary or undergraduate degree in a related field is an asset.
What We Offer

As a Customer Experience Associate at TD Bank, you will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities. You will also be part of a team that is committed to delivering exceptional customer service and driving business growth.

We offer a competitive compensation package, including a base salary, variable compensation, and a comprehensive benefits program. You will also have access to a range of employee perks and discounts, including banking benefits and discounts.

At TD Bank, we are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from candidates of all backgrounds and perspectives.



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