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Retail Store Manager
2 months ago
We are seeking a highly skilled and experienced Retail Store Manager to join our team at 1622 Canadian Tire Gas Bar. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Leadership and Supervision
- Supervise and train a team of sales associates and management staff
- Assign tasks and duties to ensure efficient store operations
- Conduct performance evaluations and provide coaching and feedback
- Customer Service
- Ensure exceptional customer service and resolve customer complaints in a timely and professional manner
- Develop and implement strategies to increase customer satisfaction and loyalty
- Store Operations
- Oversee daily store operations, including sales, inventory management, and cash handling
- Manage store appearance and maintain a clean and organized store environment
- Inventory Management
- Manage inventory levels and ensure accurate stock counts
- Develop and implement strategies to reduce inventory shrinkage and improve inventory turnover
- Financial Management
- Manage store finances, including budgeting, forecasting, and financial reporting
- Develop and implement strategies to improve sales and profitability
- Human Resources
- Recruit, train, and develop a high-performing team
- Manage employee relations, including performance management and conflict resolution
- 1-2 years of retail management experience
- Proven track record of driving sales growth and improving customer satisfaction
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- High school diploma or equivalent required; post-secondary education in business or a related field an asset