Senior Service Reliability Manager

2 days ago

Toronto, Ontario, Canada Scotiabank Full time
About the Role

We are seeking a highly skilled Senior Service Reliability Manager to join our Global Payments and Core Banking Systems team. As a key member of our team, you will be responsible for leading and collaborating with a team to continuously improve the stability and reliability of our systems through Site Reliability Engineering (SRE) practices.

Key Responsibilities
  • Lead and collaborate with a team to improve system stability and reliability
  • Work cross-functionally with engineering teams, infrastructure teams, and business partners to enhance system performance
  • Analyze and troubleshoot complex system issues
  • Communicate effectively with technical and business stakeholders
  • Develop and maintain system performance dashboards
  • Contribute to the design, development, and delivery of effective tooling, alerts, and automated responses to identify and address reliability risks
Requirements
  • 8+ years of experience in the industry, with at least 3 years in a leadership capacity
  • Experience with creating and maintaining system performance dashboards
  • Excellent communication and problem-solving skills
  • Experience with ITSM tools, such as ServiceNow
  • Strong understanding of SRE and service management principles
What We Offer
  • Diversity, Equity, Inclusion & Allyship
  • Accessibility and Workplace Accommodations
  • Upskilling through online courses and cross-functional development opportunities
  • Competitive Rewards program
  • Community Engagement

Scotiabank is a leading bank in the Americas, guided by our purpose: "for every future". We help our customers, their families, and their communities achieve success through a broad range of advice, products, and services. We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone.

  • Senior Service Reliability Manager

    1 week ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Senior Service Reliability Manager to join our Global Payments and Core Banking Systems team. As a key member of our team, you will be responsible for leading and collaborating with cross-functional teams to improve the stability and reliability of our systems through Site Reliability Engineering (SRE)...

  • Senior Service Reliability Manager

    1 week ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Senior Service Reliability Manager to join our Global Payments and Core Banking Systems team. As a key member of our team, you will be responsible for leading and collaborating with cross-functional teams to improve the stability and reliability of our systems through Site Reliability Engineering (SRE)...

  • Senior Service Reliability Manager

    1 week ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Senior Service Reliability Manager to join our Global Payments and Core Banking Systems team. As a key member of our team, you will be responsible for leading and collaborating with cross-functional teams to improve the stability and reliability of our systems through Site Reliability Engineering (SRE)...

  • Senior Service Reliability Manager

    1 week ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Senior Service Reliability Manager to join our Global Payments and Core Banking Systems team. As a key member of our team, you will be responsible for leading and collaborating with cross-functional teams to improve the stability and reliability of our systems through Site Reliability Engineering (SRE)...

  • Senior Service Reliability Manager

    1 week ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Senior Service Reliability Manager to join our Global Payments and Core Banking Systems team. As a key member of our Systems Reliability Office, you will lead and collaborate with a team to continuously improve the stability and reliability of our systems through Site Reliability Engineering (SRE) practices.Key...

  • Senior Service Reliability Manager

    1 week ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Senior Service Reliability Manager to join our Global Payments and Core Banking Systems team. As a key member of our Systems Reliability Office, you will lead and collaborate with a team to continuously improve the stability and reliability of our systems through Site Reliability Engineering (SRE) practices.Key...

  • Senior Service Reliability Manager

    1 day ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Senior Service Reliability Manager to join our Global Payments and Core Banking Systems team. As a key member of our team, you will be responsible for leading and collaborating with cross-functional teams to improve the stability and reliability of our systems through Site Reliability Engineering (SRE)...

  • Senior Service Reliability Manager

    1 day ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Senior Service Reliability Manager to join our Global Payments and Core Banking Systems team. As a key member of our team, you will be responsible for leading and collaborating with cross-functional teams to improve the stability and reliability of our systems through Site Reliability Engineering (SRE)...

  • Senior Service Reliability Manager

    1 day ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Senior Service Reliability Manager to join our Global Payments and Core Banking Systems team. As a key member of our team, you will be responsible for leading and collaborating with cross-functional teams to improve the stability and reliability of our systems through Site Reliability Engineering (SRE)...

  • Senior Service Reliability Manager

    1 day ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Senior Service Reliability Manager to join our Global Payments and Core Banking Systems team. As a key member of our team, you will be responsible for leading and collaborating with cross-functional teams to improve the stability and reliability of our systems through Site Reliability Engineering (SRE)...

  • Senior Service Reliability Manager

    1 week ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Senior Service Reliability Manager to join our Global Payments and Core Banking Systems team. As a key member of our team, you will be responsible for leading and collaborating with a team to continuously improve the stability and reliability of our systems through Site Reliability Engineering (SRE) practices.Key...

  • Senior Service Reliability Manager

    1 week ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Senior Service Reliability Manager to join our Global Payments and Core Banking Systems team. As a key member of our team, you will be responsible for leading and collaborating with a team to continuously improve the stability and reliability of our systems through Site Reliability Engineering (SRE) practices.Key...

  • Senior Service Reliability Manager

    1 day ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Senior Service Reliability Manager to join our Global Payments and Core Banking Systems team. As a key member of our team, you will be responsible for leading and collaborating with cross-functional teams to improve the stability and reliability of our systems through Site Reliability Engineering (SRE)...

  • Senior Service Reliability Manager

    23 hours ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Senior Service Reliability Manager to join our Global Payments and Core Banking Systems team. As a key member of our team, you will be responsible for leading and collaborating with cross-functional teams to improve the stability and reliability of our systems through Site Reliability Engineering (SRE)...

  • Senior Service Reliability Manager

    5 days ago

    Toronto, Ontario, Canada Scotiabank Full time

    Role OverviewAs a member of the Global Payments and Core Banking Systems (PCBE) Systems Reliability team, the Senior Manager, Systems Reliability will lead and collaborate with a team of experts to ensure the stability and performance of our payment systems.Key ResponsibilitiesLead the development and implementation of systems reliability strategies and...

  • Senior Service Reliability Manager

    5 days ago

    Toronto, Ontario, Canada Scotiabank Full time

    Role OverviewAs a member of the Global Payments and Core Banking Systems (PCBE) Systems Reliability team, the Senior Manager, Systems Reliability will lead and collaborate with a team of experts to ensure the stability and performance of our payment systems.Key ResponsibilitiesLead the development and implementation of systems reliability strategies and...

  • Senior Service Reliability Manager

    2 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the Role:The Senior Service Reliability Manager will lead and collaborate with a team to continuously improve the stability and reliability of Scotiabank's systems through Site Reliability Engineering (SRE) practices. This includes enhancing people, process, and technology to support the bank's rapidly changing technology product portfolio.Key...

  • Senior Service Reliability Manager

    2 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the Role:The Senior Service Reliability Manager will lead and collaborate with a team to continuously improve the stability and reliability of Scotiabank's systems through Site Reliability Engineering (SRE) practices. This includes enhancing people, process, and technology to support the bank's rapidly changing technology product portfolio.Key...

  • Senior Service Reliability Manager

    2 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Service Reliability Manager to join our team at Scotiabank. As a key member of our Global Payments and Core Banking Systems (PCBE) Systems Reliability team, you will play a critical role in ensuring the stability and reliability of our systems.Key ResponsibilitiesLead and collaborate with a...

  • Senior Service Reliability Manager

    2 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Service Reliability Manager to join our team at Scotiabank. As a key member of our Global Payments and Core Banking Systems (PCBE) Systems Reliability team, you will play a critical role in ensuring the stability and reliability of our systems.Key ResponsibilitiesLead and collaborate with a...