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Retail Store Supervisor

2 months ago


Prince Rupert, Canada 6th Avenue Food Market and Smoke Shop LTD Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 6th Avenue Food Market and Smoke Shop LTD. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision: Supervise and manage a team of 3-4 staff members, providing guidance, support, and coaching to ensure they meet their performance goals.
  • Sales and Merchandising: Assign sales workers to duties, order merchandise, and authorize returns to ensure efficient inventory management and maximize sales revenue.
  • Operations and Administration: Establish work schedules, prepare reports on sales volumes, merchandising, and personnel matters, and resolve issues that may arise, including customer complaints and supply shortages.
  • Inventory Management: Organize and maintain inventory, ensuring accurate stock levels and minimizing losses.
  • Customer Service: Provide exceptional customer service, responding to customer requests and resolving issues in a timely and professional manner.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year of experience in a retail management role
  • Language: English
  • Work Hours: 30 to 40 hours per week