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Technical Implementation Specialist

2 months ago


Vancouver, British Columbia, Canada Vancouver Airport Authority Full time
Job Summary

We are seeking a highly skilled Technical Analyst to join our team at Vancouver Airport Authority. As a Technical Analyst, you will be responsible for providing technical implementation and support services for current and future applications across several disciplines.

Key Responsibilities
  • Technical Support: Provide technical support for business applications, operating systems, system infrastructure, client-based technologies, and new system implementations and services.
  • Application Administration: Administer and manage key mission-critical applications, ensuring system integrity, security, tuning, recovery procedures, and developing preventative maintenance plans.
  • Technology Systems Management: Manage day-to-day technology systems, including incident review, change management, vendor and relationship management, and business unit support.
  • Specialized Computer Peripherals: Evaluate, test, deploy, and support specialized computer peripherals, desktop PC images, and overall operational efficiency of IT systems.
  • Technical Assistance: Provide technical assistance and advice to end users, internal and external customers, and management, including answering questions, troubleshooting issues, and recommending improvements.
  • Documentation and Liaison: Document interactions with end users, develop and promote standards and procedures, and liaise with vendors to resolve application and integration issues.
  • System Analysis and Design: Assist in system analysis, design, development, and testing activities.
Key Qualifications
  • Education and Experience: BSc in Computer Science or an equivalent combination of training and experience, along with 5+ years of relevant work experience in Windows/Linux OS-based software applications.
  • Enterprise Solutions Experience: Experience supporting and implementing enterprise solutions in mission-critical environments.
  • Systems and Database Experience: Experience with systems involving web servers, databases, HA, and LB solutions.
  • Technical Skills: Proficiency with SQL tools for querying Microsoft and Oracle databases, as well as MS Office and Visio.
  • Cloud Computing Experience: Experience with cloud computing (Azure or AWS) considered an asset.
  • Industry Experience: Experience within the airport industry and with related technologies considered an asset.
  • Security Experience: Experience with CCTV and Genetec security center considered an asset.
What We Offer

We offer a competitive salary range of $87,926 to $114,912 per annum, based on a 37.5-hour work week. This is individually tailored to reflect your unique experience, qualifications, and internal equity.

We also offer a comprehensive benefits package, including generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities.