Technical Support Specialist

4 weeks ago

Mississauga, Ontario, Canada Cybernamix inc] Full time
Overview of the Role

Cybernamix inc is seeking a skilled User Support Technician to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch technical support to our customers.

Key Responsibilities

The User Support Technician will be responsible for:

  • Providing technical assistance to customers via phone, email, or in-person
  • Resolving technical issues in a timely and efficient manner
  • Documenting and tracking customer interactions
  • Collaborating with other teams to resolve complex technical issues
Work Environment

The User Support Technician will work in a fast-paced, dynamic environment with a team of experienced professionals. The ideal candidate will be able to work independently and as part of a team to achieve common goals.

Requirements

To be successful in this role, the User Support Technician will need to have:

  • Excellent communication and interpersonal skills
  • Strong technical skills and ability to learn new technologies quickly
  • Ability to work in a team environment and collaborate with others
  • Strong problem-solving skills and ability to think critically
What We Offer

Cybernamix inc offers a competitive salary and benefits package, including health benefits, financial benefits, and other perks. We are committed to providing our employees with opportunities for growth and development, and we are looking for someone who is passionate about delivering exceptional customer service.

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