Client Support Specialist
4 weeks ago
Join Golden Management Opportunities Inc. as a Customer Service Agent, where you will play a vital role in ensuring customer satisfaction and providing essential support.
Qualifications- Education: No formal education required
- Experience: Training provided
- Respond to both written and verbal inquiries from clients
- Provide detailed information regarding services to customers
- Facilitate billing processes for services rendered
- Process refunds and credits as necessary
- Clarify the types and costs of services available
- Issue receipts and documentation
- Maintain accurate records and statistics
- Gather and review relevant information to effectively address client feedback, inquiries, and complaints
- Handle payment transactions
- Promote and sell merchandise
- Assist clients with inquiries and provide comprehensive information
- Engage with clients post-sale to ensure ongoing support
- Market and promote products, services, or sales initiatives
We are committed to supporting various communities through mentorship and networking opportunities:
- Persons with Disabilities: Mentorship and coaching available
- Newcomers and Refugees: Mentorship programs pairing newcomers with experienced staff
- Youths: Mentorship and networking opportunities for young individuals
- Veterans: Dedicated support and networking opportunities
- Indigenous People: Mentorship and coaching initiatives
- Mature Workers: Support and networking opportunities for mature individuals
- Visible Minorities: Mentorship programs connecting members with experienced employees
- Employment Type: Permanent
- Language of Work: English
- Hours: 40 hours per week
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