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Client Support Specialist
3 months ago
As a Customer Service Agent at Golden Management Opportunities Inc., you will play a vital role in ensuring customer satisfaction and providing exceptional service. Your responsibilities will include addressing inquiries and resolving issues to enhance the customer experience.
Key Responsibilities- Respond to Customer Inquiries: Handle both written and verbal requests from clients, providing accurate information and assistance.
- Billing and Payments: Manage billing processes, including arranging for payments, refunds, and credits.
- Service Explanation: Clearly communicate the types and costs of services available to customers.
- Record Keeping: Maintain detailed records and statistics related to customer interactions.
- Client Support: Offer ongoing support to clients post-sale, ensuring their needs are met.
- Promotional Activities: Engage in advertising and promotion of products and services.
Education: No specific degree, certificate, or diploma is required.
Experience: Training will be provided for all new hires.
Diversity and Inclusion SupportWe are committed to fostering an inclusive workplace. We offer mentorship and networking opportunities for:
- Persons with disabilities
- Newcomers and refugees
- Youths
- Veterans
- Indigenous individuals
- Mature workers
- Visible minorities
- Employment Type: Permanent
- Working Language: English
- Work Hours: 40 hours per week
