Claims Manager

2 weeks ago


Steinbach, Manitoba, Canada Manitoba Public Insurance Full time

Job Summary

The Senior Case Manager will be responsible for managing a portfolio of complex injury claims, providing expert guidance and support to claimants to facilitate their recovery and return to work.

Key Responsibilities

  • Develop and implement rehabilitation plans, return-to-work plans, and long-term case plans tailored to the individual claimant's needs.
  • Monitor claimant recovery, identifying potential barriers to recovery and benefit closure, and develop strategies to overcome these challenges.
  • Collaborate with claimants' rehabilitation teams, facilitate medical consultations, and provide input to other team members as needed.
  • Participate in and contribute to the development of the claims management team, identifying opportunities for improvement and sharing best practices.

Requirements

  • Master's degree in Psychology, Social Work, or Medical Rehabilitation, or a related field.
  • Five years of experience in case management, with a focus on complex injury claims.
  • Strong analytical and problem-solving skills, with the ability to assess complex claim scenarios and develop effective solutions.
  • Excellent communication and interpersonal skills, with the ability to work effectively with claimants, healthcare providers, and other stakeholders.
  • Ability to travel within Manitoba and have access to a personal vehicle.

Preferred Qualifications

  • Case Management certification, such as the Rehabilitation Case Management Certificate or the Disability Management Practitioner Certificate.
  • The National Institute of Disability Management and Research (NIDMAR) designation.

Working with Manitoba Public Insurance

Manitoba Public Insurance is a leading provider of auto insurance in Manitoba, committed to delivering exceptional service to our customers and stakeholders. As a Senior Case Manager, you will be part of a dynamic team that is dedicated to helping claimants recover from injury and return to work. We offer a supportive and collaborative work environment, with opportunities for professional growth and development.


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