Ticketing Specialist
1 week ago
About the Role
As a key member of the Mount Royal University team, the Box Office Coordinator will be responsible for providing exceptional customer service to patrons and clients. This role will involve facilitating ticket sales, answering inquiries, and providing information about events and performances.
Key Responsibilities
- Screening patron calls and emails for ticket sales and booking client inquiries
- Assisting with in-person ticket sales, gift card sales, and will-call during events
- Providing directions and event information to patrons
- Assisting with marketing and outreach initiatives
- Creating and reviewing ticket builds for events and performances
Requirements
- Must be 18 years of age or older
- Minimum of 1 year's experience in a box office ticketing environment
- Work experience in hospitality, customer service, or an event-related environment is preferred
- Ability to work flexible hours on a varied schedule
- Ability to learn new software programs quickly and use them effectively
Working at Mount Royal University
Mount Royal University is a leading institution of higher learning in Canada, known for its commitment to student success and community engagement. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment that values diversity, equity, and inclusion.
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