Ticket Sales Specialist
3 weeks ago
About the Role
As a Ticket Sales Specialist, you'll be the face of our Box Office, interacting with patrons and providing exceptional customer service. You'll handle ticket sales, inquiries, and event-related information, ensuring a smooth and enjoyable experience for everyone.
Responsibilities
- Manage phone and email inquiries regarding ticket sales and bookings.
- Process in-person ticket sales, exchanges, and returns.
- Assist with will call operations during events.
- Provide event information and directions to patrons.
- Collaborate with the Box Office team on administrative tasks such as ticket builds and marketing initiatives.
Qualifications
- Minimum of 1 year of experience in a ticketing environment.
- Proven customer service skills and a positive attitude.
- Ability to work flexible hours, including evenings and weekends.
- Proficiency in learning new software programs.
- Strong teamwork and communication abilities.
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Ticketing Specialist
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Ticketing Specialist
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