Ticket Sales Specialist

3 weeks ago


Calgary, Alberta, Canada Mount Royal University Full time

About the Role

As a Ticket Sales Specialist, you'll be the face of our Box Office, interacting with patrons and providing exceptional customer service. You'll handle ticket sales, inquiries, and event-related information, ensuring a smooth and enjoyable experience for everyone.

Responsibilities

  • Manage phone and email inquiries regarding ticket sales and bookings.
  • Process in-person ticket sales, exchanges, and returns.
  • Assist with will call operations during events.
  • Provide event information and directions to patrons.
  • Collaborate with the Box Office team on administrative tasks such as ticket builds and marketing initiatives.

Qualifications

  • Minimum of 1 year of experience in a ticketing environment.
  • Proven customer service skills and a positive attitude.
  • Ability to work flexible hours, including evenings and weekends.
  • Proficiency in learning new software programs.
  • Strong teamwork and communication abilities.


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