Administrative Support Specialist

3 weeks ago

Mississauga, Ontario, Canada Home and Community Care Support Services Full time

Job Overview

Are you a meticulous individual with exceptional organizational skills, capable of maintaining accuracy in a dynamic environment with frequent distractions? Are you looking for a fulfilling career that prioritizes the well-being of others while also valuing your own professional growth? You have found the right opportunity.

As a Team Assistant, your role will be to assist the designated team in their everyday operations, ensuring that clients receive timely and effective service.

Leveraging your experience in healthcare administrative support, you will have the chance to significantly contribute to delivering integrated, accessible, and patient-focused care, all while being part of a collaborative team of over 9,000 regulated health professionals and support staff.

As an essential member of our team, your goal will be to enhance the health of our clients at home, while enjoying our comprehensive support for your professional development, personal well-being, and work-life balance.

Key Responsibilities:

Deliver administrative assistance to Care Coordinators Manage new referrals and requests for services, supplies, and equipment Handle and assist in the management of confidential patient records Input, update, and maintain a substantial volume of patient information in the electronic database Respond to a high volume of phone inquiries from patients, families, and service providers, directing calls as necessary Provide backup support to other roles as needed

Required Qualifications:

Proficiency in both written and spoken French is essential Minimum of a Grade 12 diploma At least 2 years of relevant office experience Strong keyboarding and data-entry capabilities Proficient in database software, MS Word, Excel, and other applications within a Windows environment Excellent organizational abilities and capacity to work independently Advanced multitasking skills, with the capability to meet performance and service objectives Outstanding interpersonal skills and the ability to collaborate effectively within a team, while interacting sensitively with clients from diverse cultural, ethnic, and socio-economic backgrounds Exceptional oral and written communication skills, including strong listening abilities Compliance with our mandatory COVID-19 vaccination policy is required for employment

Preferred Qualifications:

A college diploma in health or social services, or business/office administration Familiarity with medical terminology and office administrative procedures Understanding of services offered by Ontario Health atHome

What We Offer:

We recognize that wellness is enhanced through work-life balance. In a culture that values continuous learning, growth, and innovation, we provide:

Competitive compensation packages and benefits Valuable opportunities for professional development Membership in a distinguished defined benefit pension plan

About Us:

We are Home and Community Care Support Services, dedicated to serving every individual in Ontario. We collaborate with patients, caregivers, primary care providers, hospitals, long-term care facilities, service providers, and Ontario Health Teams to deliver responsive, accessible, integrated, and patient-centered care.

If you are passionate about enhancing care and service delivery, and are looking for an exceptional opportunity to lead, learn, partner, connect, care, and be cared for, this is the right place for you.

Commitment to Equity, Inclusion, Diversity, and Anti-Racism:

Home and Community Care Support Services is dedicated to fostering a culture of equity, inclusion, diversity, and anti-racism. We strive to attract, engage, and develop a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified individuals. Accommodations for candidates with disabilities during the recruitment process are available upon request.

We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.

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