Restaurant Operations Manager

7 days ago


Toronto, Ontario, Canada COFFEE TIME Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our restaurant division at Coffee Time. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurants, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Develop and implement operational strategies to improve efficiency, productivity, and customer satisfaction.
  • Lead and manage a team of restaurant managers, ensuring they have the necessary resources and support to succeed.
  • Collaborate with our culinary team to develop and implement menu offerings that meet customer demands and drive sales growth.
  • Monitor and analyze financial performance, identifying areas for improvement and implementing cost-saving initiatives.
  • Represent Coffee Time in the community, building relationships with local businesses and stakeholders.
Requirements
  • 2+ years of experience in a restaurant management role, preferably in a senior leadership position.
  • Proven track record of driving business growth, improving customer satisfaction, and increasing revenue.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
  • Fluency in English, with the ability to communicate effectively with customers and staff.


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