Chief Pastry Officer

4 weeks ago

Canada Four Seasons Hotels Ltd Full time

Chief Pastry Officer – Four Seasons Hotels Ltd

At Four Seasons, we believe that life and work become more fulfilling when we genuinely connect with our surroundings and the people within them.

Our team members are artisans in their fields – a gardener can evolve into an artist, a manager can become a conductor, and a chef can be an innovator. We seek individuals who embody the Golden Rule: those who inherently believe in treating others as they wish to be treated. We aspire for our team to share a collective passion for excellence and to infuse that enthusiasm into every endeavor.

The forthcoming Four Seasons Resort is set within a protected natural reserve along the Pacific Coast, offering breathtaking views and a rich environment.

Four Seasons Resort is deeply committed to showcasing the finest of local Art, Culture, and Nature. The warmth of the local community is integral to our guest experience, and our Chief Pastry Officer will reflect a passion for this destination and its culture.

Be Authentic:

The Chief Pastry Officer will exhibit the following essential traits:

  • Ability to communicate transparently and openly, fostering an atmosphere of trust and collaboration.
  • Exemplifies advanced knowledge of pastry management and operations.
  • Demonstrated capability to lead effectively in diverse situations, adapting leadership styles to meet operational and guest needs.

Perfect Your Craft:

The Chief Pastry Officer will assist the Executive Chef in the daily management of the kitchen's pastry operations, overseeing all aspects including training, quality control, food safety, and staff supervision to ensure the highest standards of culinary excellence.

Required Skills and Experience:

A minimum of 5 years of managerial experience in pastry operations.

Ability to adapt to living in a remote environment.

Proficiency in English and Spanish is preferred.

Capability to manage all facets of the pastry operation, including forecasting, scheduling, training, and team motivation.

Ability to coordinate the selection, training, development, and evaluation of team members through effective management and leadership to uphold established cultural and core standards.

Ensuring the correct preparation and presentation of food items consistently through production and demonstration.

Collaboration with the Executive Chef, Food & Beverage Manager, and Restaurant General Managers is essential.

Ensuring compliance with sanitation standards as set by Four Seasons and federal regulations, alongside maintaining kitchen cleanliness and organization.

Maintaining control systems to assure quality and portion consistency, monitoring food shipments to meet established specifications, and fostering an awareness of food preparation and quality.

Active participation in regular operational meetings to ensure effective interdepartmental coordination and cooperation.

Flexibility to work various shifts, including weekends and holidays.

Experience in resort pre-opening is preferred.

Coordinating personal training to ensure high service levels and productivity.

Anticipating all necessary materials and supplies to ensure their availability.

As a Department Leader, you will inspire and develop your team, leading by example and instilling a culture of continuous learning and improvement.

Engagement in Employee Relations activities and programs is expected.

Involvement in identifying and assessing team needs, investing in their career development through effective coaching and training, while embodying our company values.

In interactions with both internal and external customers, you will adhere to the Golden Rule.

Your unique personality and service style will contribute to fulfilling the Four Seasons Brand and Resort standards, creating memorable experiences.

About Four Seasons Hotels & Resorts:

Four Seasons Hotels and Resorts has been a pioneer in the hospitality industry since its inception in 1961, characterized by continual innovation and a steadfast commitment to the highest standards. For decades, Four Seasons has redefined hospitality by merging warmth and efficiency with the finest traditions of hotel management. Our properties consistently rank among the world's best hotels and most prestigious brands, recognized for our exceptional service and quality.

Service Culture

With a global presence of 126 hotels and resorts, and 48 residential properties across 47 countries, Four Seasons remains dedicated to excellence. Our greatest asset is our people, and we believe that everyone deserves dignity, pride, and satisfaction in their work.

What it is Like to Work for Four Seasons Hotels & Resorts:

At Four Seasons, our actions are guided by the Golden Rule: "Treat others the way you would like to be treated." Here, you will be part of a team built on mutual respect, collaboration, and a passion for service. As a luxury brand, your work will adhere to strict standards to ensure quality and service excellence. Expect to work diligently while enjoying the journey, enhancing your career, experience, and skills along the way.

We look forward to receiving your application.

Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons offers a unique opportunity for a fulfilling career with global potential and a genuine sense of pride in your contributions.

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