Surveillance Supervisor
4 weeks ago
At Pomeroy Kananaskis Mountain Lodge, we are seeking a highly skilled and experienced Surveillance Supervisor to join our team. As a key member of our surveillance department, you will be responsible for ensuring the highest level of integrity and professionalism in our operations.
Key Responsibilities:- Support and guide the surveillance team to ensure seamless collaboration and effective communication.
- Ensure compliance with BCLC & GPEB policies, procedures, and regulations, as well as our Standard Operating Procedures (SOP) and Internal Department Procedures (IDP).
- Proactively review and analyze video footage to document incidents, including customer complaints, procedural errors, risk management issues, AML investigations, player evaluations, thefts, and discrepancies.
- Monitor table games, slot machines, and critical areas of the casino to maintain a secure and safe environment.
- Prepare daily logs, compliance review reports, and incident reports as required.
- Preserve video evidence of significant events as directed.
- Train new employees and coach current employees on new policies and procedures.
- Verify the accuracy and thoroughness of investigations and reports submitted by operators.
- Communicate effectively with floor security officers regarding suspicious activity or protocol deviations.
- Assist Department Managers, Police, BCLC, GPEB Investigators, and Compliance Officers as needed.
- Maintain the highest level of honesty, integrity, and confidentiality.
- Proven attention to detail, reliability, punctuality, efficiency, and diligence in duties and responsibilities.
- Self-motivated, able to multitask, and well-organized.
- Excellent English communication skills, both verbal and written.
- Proficient in Microsoft Word and Excel.
- Ability to focus on a computer screen for extended periods.
- Ability to work flexible shifts, including evenings and weekends.
- Ability to obtain a Casino Surveillance Operator (CSO) Training Completion Certification Level 1 & 2.
- Successful completion of a Criminal Record Check and Gaming Worker Registration through the Gaming Enforcement Branch (GPEB).
- 2+ years of demonstrated security/surveillance gaming experience or 1-2 years of supervisory experience in a gaming environment.
- Table games experience is an asset.
- CCTV Technicians Certification is an asset.
We offer a competitive salary and a comprehensive benefits package, including personal days, growth and development opportunities, premium health and wellness benefits, mental health resources, vacation accrual, and more.
Prince George is a vibrant city with a rich cultural scene, surrounded by natural beauty. As a Surveillance Supervisor at Pomeroy Kananaskis Mountain Lodge, you will have the opportunity to work in a dynamic and supportive environment, contributing to the success of our team and the community.
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Surveillance Supervisor
4 weeks ago
Prince George, British Columbia, Canada Pomeroy Kananaskis Mountain Lodge Full timeJob Title: Surveillance SupervisorJoin our team as a Surveillance Supervisor at Pomeroy Kananaskis Mountain Lodge, where you will play a critical role in ensuring the integrity and security of our gaming operations.About the Role:As a Surveillance Supervisor, you will be responsible for leading a team of surveillance operators in monitoring and reviewing...
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Surveillance Supervisor
4 weeks ago
Prince George, British Columbia, Canada Pomeroy Kananaskis Mountain Lodge Full timeJob Title: Surveillance SupervisorJoin our team as a Surveillance Supervisor at Pomeroy Kananaskis Mountain Lodge, where you will play a critical role in ensuring the integrity and security of our gaming operations.About the Role:As a Surveillance Supervisor, you will be responsible for leading a team of surveillance operators in monitoring and reviewing...
-
Surveillance Supervisor
4 weeks ago
Prince George, British Columbia, Canada Pomeroy Kananaskis Mountain Lodge Full timeJob Title: Surveillance SupervisorAt Pomeroy Kananaskis Mountain Lodge, we are seeking a highly skilled and experienced Surveillance Supervisor to join our team. As a key member of our security team, you will be responsible for ensuring the integrity and security of our gaming operations.Key Responsibilities:Lead and manage the surveillance team to ensure...
-
Surveillance Supervisor
4 weeks ago
Prince George, British Columbia, Canada Pomeroy Kananaskis Mountain Lodge Full timeJob Title: Surveillance SupervisorAt Pomeroy Kananaskis Mountain Lodge, we are seeking a highly skilled and experienced Surveillance Supervisor to join our team. As a key member of our security team, you will be responsible for ensuring the integrity and security of our gaming operations.Key Responsibilities:Lead and manage the surveillance team to ensure...
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Surveillance Supervisor
1 month ago
Prince George, British Columbia, Canada Pomeroy Kananaskis Mountain Lodge Full timeJob Title: Surveillance SupervisorAt Pomeroy Kananaskis Mountain Lodge, we are seeking a highly skilled and experienced Surveillance Supervisor to join our team. As a key member of our surveillance department, you will be responsible for ensuring the highest level of integrity and professionalism in our operations.Key Responsibilities:Support and guide the...
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Surveillance Supervisor
1 month ago
Prince George, British Columbia, Canada Pomeroy Kananaskis Mountain Lodge Full timeJob Title: Surveillance SupervisorAt Pomeroy Kananaskis Mountain Lodge, we are seeking a highly skilled and experienced Surveillance Supervisor to join our team. As a key member of our surveillance department, you will be responsible for ensuring the highest level of integrity and professionalism in our operations.Key Responsibilities:Support and guide the...
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Surveillance Operator
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Surveillance Operator
4 weeks ago
Prince George, British Columbia, Canada Pomeroy Kananaskis Mountain Lodge Full timeJob Title: Surveillance OperatorJob Summary:We are seeking a highly skilled and detail-oriented Surveillance Operator to join our team at Pomeroy Kananaskis Mountain Lodge. As a Surveillance Operator, you will be responsible for maintaining a safe and secure environment for our guests and staff. This is a full-time opportunity based in Prince George, BC.Key...
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4 weeks ago
Prince George, British Columbia, Canada Pomeroy Kananaskis Mountain Lodge Full timeJob Title: Surveillance OperatorJob Summary:We are seeking a highly skilled and detail-oriented Surveillance Operator to join our team at Pomeroy Kananaskis Mountain Lodge. As a Surveillance Operator, you will be responsible for maintaining a safe and secure environment for our guests and staff.Key Responsibilities:Monitor surveillance cameras to ensure the...
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Surveillance Operator
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Prince George, British Columbia, Canada Pomeroy Kananaskis Mountain Lodge Full timeJob Title: Surveillance OperatorJob Summary:We are seeking a highly skilled and detail-oriented Surveillance Operator to join our team at Pomeroy Kananaskis Mountain Lodge. As a Surveillance Operator, you will be responsible for maintaining a safe and secure environment for our guests and staff.Key Responsibilities:Monitor surveillance cameras to ensure the...
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Surveillance Operator
4 weeks ago
Prince George, British Columbia, Canada Pomeroy Kananaskis Mountain Lodge Full timeJob Title: Surveillance OperatorJob Summary:We are seeking a highly skilled and detail-oriented Surveillance Operator to join our team at Pomeroy Kananaskis Mountain Lodge. As a Surveillance Operator, you will be responsible for maintaining a safe and secure environment for our guests and staff. You will be the last line of defense, providing a high level of...
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Surveillance Operator
4 weeks ago
Prince George, British Columbia, Canada Pomeroy Kananaskis Mountain Lodge Full timeJob Title: Surveillance OperatorJob Summary:We are seeking a highly skilled and detail-oriented Surveillance Operator to join our team at Pomeroy Kananaskis Mountain Lodge. As a Surveillance Operator, you will be responsible for maintaining a safe and secure environment for our guests and staff. You will be the last line of defense, providing a high level of...
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Prince George, British Columbia, Canada Pomeroy Kananaskis Mountain Lodge Full timeJob Summary:We are seeking a skilled Surveillance Supervisor to join our team at Pomeroy Kananaskis Mountain Lodge. As a Surveillance Supervisor, you will be responsible for ensuring the highest level of integrity and professionalism in our surveillance operations.Key Responsibilities:Support and guide the surveillance team to ensure all team members are...
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Prince George, British Columbia, Canada Pomeroy Kananaskis Mountain Lodge Full timeJob Title: Surveillance OperatorAs a Surveillance Operator at Pomeroy Kananaskis Mountain Lodge, you will play a vital role in maintaining a safe and secure environment for our guests and staff. Your primary responsibility will be to monitor surveillance cameras and report any suspicious activity to the relevant authorities.Duties and...
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Prince George, British Columbia, Canada Pomeroy Kananaskis Mountain Lodge Full timeJob Title: Surveillance OperatorJob Summary:We are seeking a highly skilled and detail-oriented Surveillance Operator to join our team at Pomeroy Kananaskis Mountain Lodge. As a Surveillance Operator, you will play a critical role in maintaining a safe and secure gaming environment.Key Responsibilities:Monitor surveillance cameras to maintain a safe and...
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